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Michael Page
A leading educational services provider in Malaysia is seeking a Programme Associate (Student Success) to ensure the high-quality delivery of programmes. The role involves managing student inquiries, designing initiatives to engage the community, and participating in various educational activities. Candidates should have a self-starter attitude, excellent communication skills, and an interest in education or technology. Experience in project coordination is preferred. Join us to make a positive impact on student success.
We’re looking for a Programme Associate (Student Success) to help ensure the successful delivery of our programmes and to ensure they are of a high quality, up-to-date, and delivered to an excellent standard.
Manage and respond to all inbound student inquiries across multiple communication channels.
Design and implement new initiatives to strengthen community engagement, with a particular focus on alumni networks.
Analyse and identify potential challenges and pain points within the student journey to inform improvements.
Co-facilitate and actively participate in student engagement events, workshops, and sessions.
Drive and optimise the conversion of candidates through effective skills-assessment processes.
Help design & develop new programmes for TalentLabs and its existing/potential partners, as part of our Programme Management team.
Support the design, development and delivery of our proprietary and partner’s eLearning/blended learning/synchronous/asynchronous cross-border learning programmes.
Monitor and oversee the successful development and delivery of online/blended learning programme assigned to ensure the programme targets are met by monitoring daily tasks, communicating with those involved and providing detailed and timely updates to the company and/or other stakeholders.
Lead the coordination between various internal stakeholders such as Marketing & Communications, Account Management, Business Development, Learning & Development, and the Product teams.
To support the company and department in the pursuit of new business opportunities and broad-based business development and contribute to the achievement of the company and department’s business financial targets.
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