Operations Assistant, Customer Logistics

Access World; Pasir Gudang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics services company is hiring an Operations Assistant, Customer Logistics in Pasir Gudang, Johor. The role involves supporting logistics services, ensuring smooth billing processes, and reconciling vendor invoices. Ideal candidates will have 2-3 years of relevant experience and speak Bahasa Melayu and English fluently. The organization offers competitive remuneration, professional development opportunities, and a supportive work environment focused on employee well-being. Apply now to join this dynamic team.

Benefits

Competitive remuneration

Professional development opportunities

Employee benefits

Qualifications

• Minimum 2 - 3 years of experience in Freight Forwarding, Warehousing or Logistics Industry.
• Ability to work overtime as required.
• Competent in email correspondence.

Responsibilities

• Ensure smooth billings and job costings.
• Reconciliation of all vendor invoices.
• Perform Credit Control functions regarding payments.

Skills

Effective interpersonal skills

Customer focused

Results oriented

Fluent in Bahasa Melayu

Fluent in English

Education

Certificate / Diploma / Degree or equivalent

Tools

MS Word

Excel

MS Outlook

Power Point

Job description

Operations Assistant, Customer Logistics

As an Operations Assistant, Customer Logistics, you will play a crucial role in supporting the efficient and effective delivery of logistics services for our clients. Working on a contract basis (subject to renewal or conversion) from our Pasir Gudang, Johor office, you will be an integral part of our customer-focused operations team.

Responsibilities

• Ensure smooth billings and job costings, performing JC for customer accounts.
• Reconciliation of all vendor invoices, performing adjustments system intake / outtake / inventory system support, accruals as and when required.
• Ensuring vendor billings are timely and payment releases are on schedule.
• Support other administrative functions, reporting’s, verify and produce finalized Receiver Reports for submissions to Customer Service team.
• Perform updating of accounts and put in requests for system PA creations to Commercial Team.
• Perform Credit Control functions pertaining to following up on payments with customers.
• Timely and error free processing of customer’s instructions such as warranting, title transfer and warehouse receipt.
• Perform & support month end accrual and P&L queries from Finance during month end accrual and closing exercise.
• To ensure job costing is completed in ERP and review job budget with consideration of additional charges.
• Engage with customer to ensure timely payments to AR invoices. Target to minimize ageing payments that are more than 30 days.
• To ensure Job Costing is up to date once the job is completed. Include provision in the job costing sheet if foresee unexpected charges.
• To clarify timely on the Local Service Providers invoices to ensure accurate AP payments from Finance department.
• Any other tasks or assignments as may be assigned from time to time.

Qualifications

• Minimum Certificate / Diploma / Degree or equivalent qualifications with relevant experience.
• Minimum 2 - 3 years in Freight Forwarding, Warehousing or Logistics Industry.
• Able to speak and write well in Bahasa Melayu and English.
• Effective interpersonal skills, customer focused, results oriented with positive outlook.
• Good knowledge and experience in MS Word, Excel, MS Outlook, Power Point presentation, well versed with emails correspondences.
• Committed and able to work overtime as and when required.

What we offer

At PM ACCESS WORLD (MALAYSIA) SDN. BHD.', we are dedicated to providing our employees with a supportive and rewarding work environment. As an Operations Assistant, you will have the opportunity to be part of a dynamic team and contribute to the success of our growing logistics business. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits to support your overall well-being.

Apply now to join our team as an Operations Assistant, Customer Logistics at Pasir Gudang inside the Johor Port.

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