Sales Executive

SENGA AI ENTERPRISE; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A tech marketing company based in Kuala Lumpur is seeking a dynamic social media manager to promote and sell products across various platforms. The ideal candidate should be fluent in Mandarin and have strong skills in content creation and customer service. Responsibilities include managing social media accounts, handling customer inquiries, and collaborating with marketing teams. Strong communication skills and a positive attitude are essential, along with experience in e-commerce or online sales. This role offers a unique opportunity to engage with users directly.

Qualifications

• Familiar with major social media platforms and effective online communication practices.
• Fluent in Mandarin (both written and spoken); proficiency in English or Malay is advantageous.
• Experience in social media management, e-commerce customer service, or online sales is preferred.
• Skills in content creation (copywriting, video editing, poster design) are a plus.
• Positive attitude, strong communication skills, and excellent customer service awareness.

Responsibilities

• Promote and sell products via social media platforms.
• Manage and update official social media accounts with product news.
• Handle online customer inquiries through various channels.
• Collect user feedback and sales leads to support conversion efforts.
• Collaborate with design and marketing teams for campaigns.
• Write marketing copy and create visual content for social media.

Skills

Social media management

Content creation

Customer service

Online communication

Fluency in Mandarin

Fluency in English or Malay

Job description

Promote and sell the company’s products (VPN, SaaS, and utility software) across various social media platforms.

Manage and update official social media accounts (Facebook, Instagram, X (Twitter), Telegram, TikTok, etc.) with product news and engaging content.

Handle online customer inquiries via Messenger, WhatsApp, Telegram, website chat, and other communication channels.

Collect user feedback and sales leads to support the sales team in conversion efforts.

Collaborate with the design and marketing teams to plan online campaigns and promotional content.

Write short marketing copy (bilingual in Chinese and English preferred) and create visual or short video content for social media.

Key Responsibilities

• Promote and sell the company’s products (VPN, SaaS, and utility software) across various social media platforms.

• Manage and update official social media accounts (Facebook, Instagram, X (Twitter), Telegram, TikTok, etc.) with product news and engaging content.

• Handle online customer inquiries via Messenger, WhatsApp, Telegram, website chat, and other communication channels.

• Collect user feedback and sales leads to support the sales team in conversion efforts.

• Collaborate with the design and marketing teams to plan online campaigns and promotional content.

• Write short marketing copy (bilingual in Chinese and English preferred) and create visual or short video content for social media.

Requirements

• Familiar with major social media platforms and effective online communication practices.

• Fluent in Mandarin (both written and spoken); proficiency in English or Malay is an advantage.

• Experience in social media management, e-commerce customer service, or online sales is preferred.

• Skills in content creation (copywriting, video editing, poster design) are a plus.

• Positive attitude, strong communication skills, and excellent customer service awareness.

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