Assistant Manager jobs in Malaysia
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Guest Experience Lead — Hotel Front Desk
Job summary
A vibrant hospitality company in Georgetown Penang is seeking a Hotel Front Desk Officer (Senior/Junior) to ensure exceptional guest experiences. The role involves responsibilities such as check-in/check-out procedures, supervising staff, and managing guest inquiries. Candidates should have at least 1 year of supervisory experience and be proficient in hotel management software. This position offers opportunities for personal and professional development within a dynamic work culture.
Qualifications
- Minimum 1-2 years of experience, with 1 year in a supervisory position preferred.
- Ability to work morning, evening, and night shifts on a rotation basis.
- Exceptional organizational skills and attention to detail.
Responsibilities
- Perform check-in, check-out, and room reservations.
- Greet guests and handle inquiries promptly.
- Supervise and train junior front desk staff.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.