In Room Dining Waiter / Waitress at Waldorf Astoria Dubai International Financial Centre

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated In Room Dining Waiter/Waitress to provide exceptional service at a luxury hotel. This role involves serving guests with a friendly demeanor, ensuring timely delivery of food and beverages, and maintaining high standards of customer service. Ideal candidates will possess excellent communication skills, a positive attitude, and the ability to work well in a team or independently. Join a dynamic team that values commitment to excellence and offers the opportunity to enhance guest experiences in a prestigious environment.

Qualifications

• Experience in a similar role in a luxury environment is advantageous.
• Knowledge of Forbes Standards is a plus.

Responsibilities

• Serve guests in a friendly and efficient manner.
• Manage guest queries and ensure timely delivery of orders.
• Maintain high grooming standards and knowledge of menu offerings.

Skills

Positive attitude

Excellent communication skills

Customer service commitment

Flexibility

Teamwork

Job description

An In Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/Waitress will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Manage guest queries in a friendly, timely, and efficient manner
2. Serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
3. Ensure knowledge of menu and all products
4. Ensure mis-en-place is well stocked at all floor stations
5. Follow correct reporting procedures if faced with issues
6. Ensure food and beverage orders are of a consistently good standard and delivered in a timely manner

As In Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre serving Hilton brands, you are always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Positive attitude
2. Excellent communication skills
3. Committed to delivering high levels of customer service following the Forbes Standards
4. Excellent grooming standards
5. Flexibility to respond to a range of different work situations
6. Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Previous experience in a similar role in a luxury environment
2. Knowledge of Forbes Standards