Bachelor of Business Administration (Management)
Nationality: Any Nationality
Vacancy: 1 Vacancy
Job Description
- Research and coordinate with external training providers when needed in order to outsource training programs
- Keep track of training costs and participate in the preparation of reports in order to justify expenditures
- Specific for Regional: Develop and implement managerial training programs for the region in line with the yearly learning and development strategy and approved budget
- Specific for Regional: Support local trainers in the implementation of various group training initiatives, coach and follow-up on meeting set objectives and standards
- Specific for Regional: Analyze various organizational HR performance indicators such as employee turnover, performance appraisals results and other and suggest a training action plan in coordination with local HR
- Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines
- Foster brand awareness and customer service among staff through targeted training sessions and development programs
- Administer employees performance and development programs in coordination with the Performance Management Department, and provide line managers with the necessary support on the matter
- Conduct shop and back-office orientation programs as well as Group Orientation in order to ensure an effective induction of new employees in addition to a proper transmission of the company values and culture
- Monitor and record training activities and programs effectiveness for training delivered in own area
Desired Candidate Profile
- Bachelor's Degree in Human Resources, Psychology, or Business Administration
- 2-4 years of experience in a similar field; Retail training experience is a major plus
- Fluency in English
- Proficiency in MS Office
- Self Confidence: level 2
- Change and Adaptability: level 2
- Communication Skills: level 3
- Customer Focus: level 3
- Developing and Motivating Others: level 3