Sales Executive jobs in South Africa

Are you a dynamic relationship builder with a passion for delivering exceptional service? Do you thrive in a fast paced environment where speed, accuracy and client satisfaction are key to success? If so, we want to hear from you!!

We’re looking for a seasoned Account Manager to join our team within the Quality Control Division. Your primary mission? To proactively manage and grow our client base by delivering world-class service, building lasting partnerships, and driving value through technical collaboration and strategic insight.

Duties and Responsibilities:

• Build strong, long-term relationships with clients by understanding their needs and ensuring a superior customer experience.
• Collaborate with technical teams to provide expert advice and support on our product and service offerings.
• Develop and execute strategic marketing and client growth initiatives.
• Drive customer education on capabilities, products, services, and emerging technology trends.
• Maintain accurate records of client accounts, contracts, updates, and renewals.
• Consistently identify opportunities to upsell and cross-sell our services and solutions.
• Foster client advocacy by creating referenceable accounts and increasing customer lifetime value.

Key Performance Indicators:

• High levels of customer satisfaction and responsiveness.
• Long-term revenue growth from existing client relationships.
• Increased revenue per client driven by strategic account management.
• Positive client feedback and referrals.
• Effective collaboration with internal teams to meet shared KPIs.

Minimum Requirements:

• Minimum 7 years of proven experience as an Account Manager in the IT sector.
• Demonstrated ability to manage client portfolios, drive revenue growth, and maintain long-term client relationships.
• Strong analytical skills – fast and accurate with figures and percentages.
• Proficient in Microsoft Excel, including advanced formula use.
• Exceptional communicator – confident engaging with stakeholders across all levels.
• Able to perform under pressure and maintain accuracy in a deadline-driven environment.
• Willing to go the extra mile – flexible and committed to delivering excellence, even outside standard working hours.