Key Responsibilities
1. Strategic HR Leadership
- Partner with regional and branch management to align HR strategies with operational goals.
- Drive regional HR initiatives that support employee engagement, productivity, and retention.
- Provide strategic input into workforce planning and organizational development.
- Contribute to the formulation and implementation of HR policies and procedures.
2. Talent Acquisition and Management
- Oversee end-to-end recruitment for the region, ensuring timely placement of key operational and support roles.
- Ensure compliance with recruitment processes and employment equity goals.
- Support talent pipeline development through succession planning and internal promotions.
- Collaborate with management to identify training needs and implement learning programs.
3. Industrial Relations (IR)
- Manage all IR matters, including grievances, disciplinary processes, and CCMA cases.
- Advise line management on labour legislation, policies, and procedures.
- Maintain constructive relationships with employees and trade unions where applicable.
- Ensure fair and consistent application of disciplinary and performance management processes.
4. HR Administration and Compliance
- Ensure all employee files, contracts, and records are accurately maintained and compliant with legislation.
- Oversee timekeeping, leave management, and payroll input accuracy.
- Monitor compliance with the BCEA, LRA, and other relevant labour laws.
- Conduct HR audits to ensure consistency across sites.
5. Performance Management
- Implement and monitor performance management systems across the region.
- Support line managers in setting objectives, conducting reviews, and addressing underperformance.
- Identify performance trends and recommend interventions to improve employee output.
6. Employee Engagement and Retention
- Foster a positive work culture across branches through engagement initiatives.
- Conduct regular site visits to interact with staff and identify potential concerns.
- Promote employee wellness, morale, and motivation programs.
7. Reporting and Analytics
- Prepare regional HR reports covering headcount, turnover, absenteeism, and disciplinary actions.
- Analyze HR data to identify trends and support decision-making.
- Provide input for regional HR budgets and cost management.
Minimum Requirements
- Education:
- Bachelors Degree or National Diploma in Human Resources Management, Industrial Relations, or related field (essential)
- Postgraduate qualification in HR or Labour Law (advantageous)
- Experience:
- Minimum 58 years HR generalist experience, with at least 3 years in a managerial role
- Previous experience within the logistics, courier, or supply chain industry (essential)
- Proven experience managing a multi-site workforce
- Knowledge & Skills:
- Strong understanding of BCEA, Bargaining Council relevant knowledge, LRA, EE Act, and Skills Development Act
- Excellent knowledge of HR practices, IR processes, and payroll input management
- Strong communication, negotiation, and conflict resolution skills
- Proficiency in MS Office and HRIS systems
- Valid drivers license and willingness to travel regionally
Key Competencies
- Strategic thinking and business acumen
- High emotional intelligence and interpersonal sensitivity
- Leadership and people development
- Problem-solving and decision-making under pressure
- Confidentiality and professionalism
- Strong organizational and reporting skills