Hr Manager

Clicks Group; Cape Town; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading retail company is seeking an HR Manager for Logistics Operations to oversee HR functions across multiple distribution centers including Cape Town. The ideal candidate will have a minimum of 5 years in HR management, experience with IR matters, and hold a bachelor's degree in Human Resources or related field. This position offers the opportunity to implement HR best practices and contribute to the company's growth and objectives.

Qualifications

• Minimum 5 years of HR management experience in retail or services industry.
• Experience in dealing with IR and CCMA matters.
• Knowledge of relevant labour legislation.

Responsibilities

• Manage and coordinate delivery of HR Operating Plan.
• Attract, recruit, and place the right talent.
• Deliver onboarding and manage performance processes.

Skills

HR management and best practices

Knowledge of the HR value chain

Employee relations and industrial relations practices

Project and change management methodology

Financial management

HR Information Systems (HRIS)

Education

3-year bachelor's degree in Human Resources Management

Postgraduate qualification in HR or Business Administration

Job description

HR Manager – Logistics Operations

Clicks, South Africa's premier retailer in health, beauty, and wellness, is on the lookout for a dynamic HR manager to spearhead logistics operations.

Job Description

Based at the Centurion Distribution Center, the HR Manager will oversee HR functions across three Distribution Centers located in Cape Town, Centurion, and Durban.

Job Purpose

To manage and coordinate the delivery of the Human Resources Operating Plan across the Distribution Centres in line with group policies, business objectives, and legislative requirements.

Job Objectives

• Plan and manage delivery of the HR Operating Plan across all distribution centres to support the achievement of business and HR objectives for the logistics function.
• Attract, recruit and place the right talent for the right roles in order to meet business needs.
• Deliver onboarding and orientation of new employees to drive integration into the business.
• Coordinate and manage delivery of the performance management process, in accordance with agreed frameworks, to drive a high-performance culture.
• Deliver the transformation roadmap to achieve transformation targets.
• Build, manage and maintain relationships with internal and external stakeholders to drive implementation of HR best practice.
• Drive consistent, compliant and fair people practices, processes and policies across the distribution centres to promote operational stability, mitigate labour‑related risks and uphold group standards.
• Build and maintain constructive relationships with union representatives and shop stewards to support effective consultation, dispute resolution and a stable industrial relations climate.
• Provide timely, accurate and relevant HR data and insights to support informed decision‑making, mitigate people‑related risks and maintain effective oversight of workforce practices.
• Manage financial, human and other resources to deliver the HR Operating Plan and contribute to the achievement of business objectives.

Knowledge – Minimum requirements

• Labour Legislation and its Application
• Performance Management
• Talent Management and Recruitment
• Budget management
• Learning and Development
• Transformation and Change Management
• Remuneration systems and Benefits
• HR best practice and methodologies

Job Related Skills

• HR management and best practices
• Remuneration systems and benefits
• People management
• Knowledge of the HR value chain (e.g., workforce planning, talent acquisition, learning and development, performance, rewards and exit interviews)
• Knowledge of relevant labour legislation (LRA, BCEA, EEA) and collective agreements in a unionised environment
• Employee relations and industrial relations practices, including grievance handling, disciplinary processes and dispute resolution
• Project and change management methodology
• Financial management
• Transformation codes and sector targets
• HR Information Systems (HRIS) and digital tools for data management and reporting
• Understanding of organisational development principles to support transformation and culture initiatives
• Knowledge of workplace health, safety, and wellness practices relevant to logistics environments

Job Experience

• 5 years’ experience in a retail or services industry in an HR management role
• 5 years generalist HR experience
• 3 years senior HR management experience in a large, multi‑site organisation
• 3 years’ experience dealing with IR and CCMA matters
• Leading negotiations in a bargaining council or a labour union (Desirable)
• Experience in HR strategy development for logistics (Desirable)

Education

• 3‑year bachelor's degree in Human Resources Management, Industrial Psychology, Labour Relations, or a related qualification (Essential)
• Postgraduate qualification in HR or Business Administration (Desirable)
• Registration with a recognised HR professional body e.g., SABPP or equivalent (Desirable)
• Training or certification in Labour Law, Industrial Relations, or Occupational Health and Safety (Desirable)

Essential Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Applying Expertise and Technology
• Analysing
• Planning and Organising
• Coping with Pressures and Setbacks