Customer Care Manager jobs in Singapore

Core Responsibilities:

• Prospecting and Lead Generation:Identifying potential clients and generating leads through various methods, including networking, cold calling, and social media.
• Sales Presentations and Demonstrations:Presenting products or services to clients, demonstrating their features and benefits, and tailoring presentations to specific client needs.
• Negotiation and Closing Deals:Negotiating contracts, terms, and pricing to close sales deals while ensuring both the client's and the company's best interests are met.
• Relationship Management:Building and maintaining strong relationships with both new and existing clients to foster long-term partnerships and repeat business.
• Achieving Sales Targets:Meeting or exceeding individual and team sales targets, contributing to the overall sales goals of the company.
• Market Analysis:Analyzing market trends, competitor activities, and customer needs to identify opportunities and adapt sales strategies accordingly.
• Sales Reporting and Forecasting:Preparing and submitting regular sales reports, tracking performance, and providing sales forecasts.
• Customer Relationship Management (CRM):Utilizing CRM systems to manage customer data, track interactions, and improve sales processes.
• Collaboration and Teamwork:Collaborating with other sales team members, marketing, and other departments to achieve sales objectives and ensure customer satisfaction.
• Attending Events:Participating in trade shows, conferences, and other events to network, promote the company's products or services, and generate leads.