Associate - Insurance Policy Data Operation & Administration (Support HK Region)

AIA Shared Services; Sepang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance company in Cyberjaya & Putrajaya is seeking an Associate for Insurance Policy Data Operations. The role involves processing Life and Accident & Health change requests, ensuring timelines are met, and supporting team activities. Candidates should hold a Bachelor's degree and be fluent in English and Mandarin, with fresh graduates encouraged to apply. The position requires adaptability to a desk-bound work environment and readiness to work shifts, including weekends and public holidays.

Qualifications

• Fluent in spoken English and Mandarin, with Cantonese as an advantage.
• Fresh graduates are welcome to apply.
• Able to adapt to a desk-bound environment and work shifts, including weekends.

Responsibilities

• Process Life and A&H change requests as required.
• Ensure on-time implementation of objectives and plans.
• Assist teams during volume surges and urgent tasks.

Skills

Fluent in English

Fluent in Mandarin

Proficient in Microsoft Office

Good attitude

Self-motivated

Education

Bachelor's Degree

Job description

Associate - Insurance Policy Data Operation & Administration (support HK Region)

Process all Life and / or Accident and Health (A&H) change requests received as per stipulated requirements.

Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.

Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.

Attend & get certified for development plans identified to upgrade authority limit / up skilled and personal development.

Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements.

Processing & assessing of client data in various systems to verify and confirm on the correct information as per stipulated requirements. Users may need to manually process / rectify some exceptional cases. Assist other teams (volume surge / urgent task / etc) on ad-hoc basis as and when required.

Ensure that timeline and objectives as agreed with superior for any other assignments / projects / workarounds that may be assigned are met or exceeded.

Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.

Attend & get certified (OJT) to be qualified to commence processing and subsequently perform quality checks for the team.

Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements.

Job Requirement:

A recognized tertiary Bachelor's Degree qualifications.

Fluent in spoken English & Mandarin. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage.

Fresh graduates are welcome to apply.

Self-motivated and proficient in Microsoft Office.

Good commitment at work, good attitude, willing to learn.

Able to adapt desk-bound working environment, working shift including weekend on rotation basis& able to work overtime beyond normal office hour (including weekend & public holiday).

The role is required to follow Hong Kong working calendar.

Willing to work in Cyberjaya & Putrajaya.