Warehouse jobs in Malaysia
Warehouse Operations Lead: Customer Success & Inventory
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Warehouse Operations Lead: Customer Success & Inventory
Job summary
A leading logistics company seeks a Customer Support Representative in Port Klang, Malaysia. The ideal candidate will manage customer inquiries, process orders, and ensure satisfaction in warehouse operations. Responsibilities include billing, inventory management, and communication with logistics partners. Candidates with proven customer service experience and strong problem-solving skills will thrive in this role, contributing to overall operational efficiency and customer satisfaction.
Qualifications
- Proven experience in customer service or a related field.
- Ability to work under pressure and meet deadlines.
- Knowledge of warehouse operations and inventory management is advantageous.
Responsibilities
- Serve as the main point of contact for customers.
- Handle customer inquiries, complaints, and requests.
- Maintain accurate inventory records and monitor stock levels.
- Coordinate with warehouse personnel and sales representatives.
- Address and resolve customer complaints related to orders.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.