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Office jobs in Malaysia
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Specialist - Human Resource (Recruitment) - Mandarin Speakers
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
12 days ago
Senior Murex Back Office Consultant - Treasury & Risk
Luxoft
Kuala Lumpur
On-site
MYR 120,000 - 160,000
12 days ago
Discover more opportunities than anywhere else. Find more jobs nowEnterprise Staffing Sales Hunter for Fortune 1000
H-Tech Supports
Malaysia
Remote
Confidential
12 days ago
Connect with headhunters to apply for similar jobsHuman Resources Assistant (173824)
Shangri-La Hotels and Resorts
Ipoh
On-site
MYR 100,000 - 150,000
13 days ago
Sales Engineer (Steam & Condensate Systems)
Spirax-Sarco Engineering
Johor Bahru
On-site
MYR 40,000 - 60,000
13 days ago
IT Consultant / Project Manager – ERP Implementation
Umdasch Group
Port Klang
On-site
MYR 70,000 - 100,000
13 days ago
Senior Supervisor I, Event & Campaign
Duopharma Biotech Bhd Group of Companies.
Kajang Municipal Council
On-site
MYR 100,000 - 150,000
13 days ago
Employee Benefit, Sales Support Specialist
Bowtie Life Insurance Company
Malaysia
On-site
MYR 100,000 - 150,000
13 days ago
Technical Support Engineer
Sandvik
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
12 days ago
Job summary
A leading engineering company in Kuala Lumpur is seeking an experienced professional to provide technical support for their equipment. The ideal candidate will have a background in engineering with at least 5 years of experience in troubleshooting and maintenance of heavy machinery. Candidates should be proactive and possess strong customer service skills, working collaboratively in teams to meet operational targets and goals. This role offers a dynamic work environment with opportunities for growth.
Qualifications
- Minimum 5 years of experience in maintenance, repair, and troubleshooting of Sandvik equipment.
- Hands-on experience with mobile/heavy earthmoving equipment.
- Good product knowledge of mining and construction equipment.
Responsibilities
- Provide front-line trouble-shooting support for customers.
- Conduct product launch and testing services.
- Collaborate with Parts & Services division for training interventions.
Skills
Customer service focus
Proactive and self-motivated
Ability to work under pressure
Team collaboration
Education
Relevant qualifications in Engineering
Tools
MS Office
Job description
Main Responsibilities
- Provide front-line trouble‑shooting support directly with customers of Sandvik’s equipment
- Co‑ordination with back‑line / factory team to assist in helping to resolve technical issues
- Provide support for start‑up of new Sandvik Equipment on customer’s site
- Root Cause Analysis/Trouble Shooting (only 2nd line support)
- Collects technical feedback in Sales Area (inputs into Database)
- Make recommendations based on reports to better serve the customer and improve processes.
- Perform adjustments of systems on client equipment.
- Work proactively to develop new solutions to prevent recurring problems.
- Upon request, provide application advice to sales and review operating cost proposals.
- Takes technical and application ownership of market releases of new products and new product versions, and ramp down old products.
- Conduct product launch, testing and commissioning services.
- Support operational readiness activities for large projects.
- Support in technical details during New Product Development (NPD) process.
- Aftermarket support to Equipment divisions and Sales Areas.
- Prepare and execute all activities in line with SHEQ rules, regulations, procedures, instructions, guidelines, and promote awareness, including addressing anomalies to others.
- Coach, Mentor, Trainer (incl. knowledge transfer between factory and Sales Area).
- Collaborate with Parts & Services division and take technical responsibility toward training interventions in relevant Sales Area.
Job Requirements
- Relevant qualifications in Engineering along with equivalent mining industry experience
- Minimum 5 years of experience in maintenance, repair and troubleshooting of Sandvik equipment such as surface drill, UG drills, loaders, trucks
- Hands‑on Experience in working with mobile / heavy earthmoving equipment in the field
- Hands‑on Experience in hydraulic systems for mobile / heavy earthmoving equipment
- Hands‑on Experience in electrical systems for mobile / heavy earthmoving equipment
- Good product knowledge of mining and construction equipment
- Preventative and breakdown maintenance experience
- Strong customer service focus and motivation and determination to achieve targets and goals
- Proactive, self‑motivated and demonstrate initiative
- Ability to perform under pressure, respond quickly to requests and achieve effective results within given and at times tight time frames
- Ability to be flexible and adaptable in response to organisational and operational change and develop creative solutions to problems
- Ability to work as part of an integrated, broad team
- Proficiency in MS Office applications
- High level of oral and written communication skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.