Office jobs in Malaysia

As the Quality Executive, you will be assisting the Quality Manager in ensuring the laboratory meets the established quality documentation and maintain compliance with requirements of MS ISO/IEC 17025 and ISO 9001.

• Assist in maintain, update and improve the Quality Management System documentation including Quality Manual, Procedures, Work Instructions and records in accordance with ISO/IEC 17025 and ISO 9001
• Ensure the effectiveness implementation and awareness of Quality Policy and Objectives throughout the organization
• Manage the control of documents and records, ensuring version control, proper achieving and easy retrieval.

• Assist to plan, schedule and conduct internal audits according to the requirements of ISO/IEC 17025, ISO 9001 and other standard related.
• Involve in internal and external audit
• Compile audit findings, manages non-conformities (NCs) and verify the effectiveness of corrective action taken.
• Assist to monitor the day-to-day operations to ensure compliance with established procedures and standards.
• Assist to prepare and analyzed approve Supplier List

• Assist in prepare data and reports for Management Review meeting, including quality objectives, audit results, customer feedback and process performance.
• To track and analyzed Key Performance Index (KPI) for Technical Personnel.

• Assist in lead the investigation into root causes of non-conforming work, customer complaint and deviations.
• Maintain logs and records of all non-conformities and corrective actions.
• Support sales department on sales/internal requisition form and investigate/analyzed.

• Assist in the management of the reference equipment calibration program, ensuring all critical equipment is calibrated to national standards and is traceable
• Assist in plan, organize and monitor participation in proficiency testing (PT), measurement audit (MA) and inter-laboratory comparison (ILCs).

• Handle, organize and analyzed customer feedback/survey and presented in a Management Review
• Involve in Customer Audit, Visit and Witness.
• Assist Quality Manager to handle customer complaint and distribute to the related department.
• Handling in customer request forms (questionnaire, evaluation, registration and etc).

• Assist in identifying training needs related to quality and technical procedures.
• Assist technical to maintain records of personnel competence, qualifications and training required.

• Step up to manage the Quality department during the absence of Quality Manager.
• Support branches operation that related to quality issues.

• Diploma in science or equivalent discipline with at least three (3) years working experience in relevant fields.
• Degree holders in science or equivalent discipline with at least one (1) year of relevant working experience in relevant fields.
• Ability to work independently.
• Excellent stakeholder management and communication skills.
• Willingness to travel as and when required.
• Proficiency in MS Office (Word, Excel, PowerPoint) and document management systems.