Business Development Manager

Business Development; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading business solutions provider in Kuala Lumpur is seeking an experienced Business Development professional. This role requires setting sales goals, developing strategies across various sectors, and building relationships with prospects and existing customers. Applicants should have a degree or diploma, at least five years of sales experience, and possess excellent communication and customer service skills. Proficiency in Microsoft Office and CRM software is essential, as well as knowledge in cloud technologies and adaptability to customer needs.

Qualifications

• Degree/Diploma holder with a continuous learning mentality.
• Minimum five (5) years of sales experience.
• Excellent customer service and sales skills.

Responsibilities

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Proactively reach out to potential and existing customers.

Skills

Sales strategies development

Lead generation

Customer service

Communication

CRM software proficiency

Education

Degree/Diploma

Tools

Microsoft Office

CRM software

Job description

• Setting sales goals and developing sales strategies various sectors (Commercial, Manufacturing, GLCs, Public Sector, Education)
• Researching prospects and generating leads.
• Proactively reach out to potential and existing customers via phone, email, and in-person
• Address customer inquiries, questions, and complaints.
• Preparing and sending quotes and proposals. Handling orders
• Utilize sales software programs to manage the sales process.
• Building and maintaining a CRM database.
• Meet daily, weekly, and monthly sales targets, participate in sales team meetings, and handle escalation issues with the support/technical team while ensuring adherence to company policies (Business conduct, ISO, and Anti Bribery).

Education and/or Work Experience Requirements

• Degree/Diploma holder with a continuous learning mentality.
• Minimum five (5) years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communication abilities.
• Proficient in Microsoft Office, CRM, and sales software
• Knowledgeable in Microsoft and hybrid cloud technologies, good networking presence, and adaptable to customer needs.