Job Majestic is hiring a Part time Scheduler role in Ara Damansara, Selangor. Apply now to be part of our team.
Part Time Scheduler (Cleaning Services Company) (Fully Remote)
Working Hours : 11:00PM - 7:00AM ( 5 days per week )
Salary : MYR 2,800.00 - 3,000.00/mth
Job Scope / Responsibilities :
Our client is a dynamic start-up specializing in residential and commercial cleaning services. They pride themselves on offering tailored solutions, whether it's a regular cleaning, deep cleaning, or assistance with moving.
Requirements:
1 year experience in customer service
Proven experience in the cleaning industry (It’s a MUST)
Experienced in coordinating cleaners and managing bookings, handling emails and phone calls, giving cleaning estimations, communicating with clients
Must be able to speak fluently in English
Must be able to work night shift
Highly organized and detailed-oriented
Experience as cleaner is added advantage
Strong communication skills with a client-focused approach
Ability to handle urgent tasks efficiently and adapt to dynamic workflows
Independent and able to work with minimal supervision
Previous experience in the cleaning or related industry is a plus.
Experience in managing social media content and utilise Canva for editing will be an advantage
Responsibilities:
Manage and adjust cleaner schedules using Launch27 and WhatsApp
Communicate with clients to confirm appointments, address inquiries, and provide exceptional customer service
Answer calls via JustCall
Prepare and send quote estimates using the L27 system
Follow up with clients on pending quotes or revisions
Coordinate any changes or adjustments to the schedule in real time
Communicate job details, updates, and changes to cleaners through WhatsApp
Liaise with clients regarding job timing, availability, and special requirements
Maintain accurate records of schedules, client preferences, and cleaner assignments
Any ad-hoc tasks assigned by the supervisor
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