Surety Underwriting Assistant Manager
110949
Job Summary
To provide technical underwriting expertise and guidance to Business Units and Underwriters under direct supervision and specializing in a line of business or product line, to enable achievement of business plan and the delivery of excellent customer service.
Job Accountabilities - Key Accountabilities
- Contribute to the implementation of underwriting strategies (e.g. pricing) and solutions (e.g. product development, underwriting tools and processes) for a portfolio, line of business or product line.
- Develop knowledge in product line and industry.
- Monitor underwriting strategy relating to performance metrics, data and insights.
- Operate within established organization Risk Policy, Global Underwriting Policy and underwriting governance policies.
- Contribute to development of technical underwriting guidelines, and Best Practices, including controls and procedures.
- Work on projects of low to moderate complexity.
- Handle queries within delegated authority.
- Support aspects of portfolio management, including analysis to monitor profitability and growth of specialty areas of business.
- Monitor Technical Price accuracy and support Technical Price Certification.
- Contribute to the Technical Underwriting Review Process.
- Participate in compliance-related queries, including regulatory exams and insurance department inquiries.
- Anticipate, recognize and respond to needs of customers.
- Support implementation of customer initiatives.
- Provide status updates.
- Resolve technical problems by referring to policies, procedures, specifications.
- Compare alternatives for solving problems or improving procedures or products and provide recommendations.
- Provide technical expertise for short-term, defined scope projects.
Job Functions
- May provide recommendations on aspects requiring change or remedial action.
- May contribute to the development of technical standards, controls and practices in line of business or product line.
- May monitor accumulations elements, where appropriate to the line of business.
- May contribute to underwriting technical training content development.
Job Qualifications
Required:
- Bachelors Degree and 2 or more years of experience in the Claims or Underwriting area
- OR
- High School Diploma or Equivalent and 4 or more years of experience in the Claims or Underwriting area
- OR
- Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Underwriting area
AND:
- Microsoft Office skills
Preferred:
- Strong listening, verbal and written communication skills
- Insurance industry experience
Business Accountabilities
- Review and analyze project performance using standard reporting tools and highlight discrepancies against plan.
- Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
- Collect data from well-established sources and analysis, recommendations and commentary to facilitate underwriting decision-making.
- Monitor underwriting business processes in order to identify opportunities for improvement.
- Review and analyze customer service levels using standard reporting tools and highlight discrepancies to more senior colleagues.
- Provide detailed procedural advice to internal clients to ensure that internal standards are adhered to.