Content Moderator - Bahasa Indonesia needed in Bukit Jalil

EPS Consultants; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in content moderation seeks a Content Moderator in Kuala Lumpur. The role involves monitoring user-generated content, ensuring compliance with guidelines, and requires a degree in journalism or a related field. Candidates should have 2-3 years of relevant experience and fluency in Indonesian Bahasa.

Qualifications

• 2 to 3 years of experience as a content moderator or equivalent newsroom experience.
• Familiarity with news and media editorial policies.
• Ability to work under pressure.

Responsibilities

• Monitor and moderate user-generated content according to guidelines.
• Approve or reject content based on compliance.
• Document edge cases for reference.

Skills

Content moderation

Judgment under pressure

Fluency in Indonesian Bahasa

Comprehension in Business English

Education

Degree in journalism, communication, or similar field

Job description

Responsibilities:

• Monitor and moderate user-generated content, such as comments, and publisher-generated content according to preset customer guidelines.
• Approve or reject content/comments based on compliance with customer guidelines.
• Stay informed about news and current affairs, especially in international markets like the US.
• Identify gaps and gray areas in policies and guidelines based on real-world data.
• Document and store edge cases and nuanced examples among moderated content to create reference repositories.

Requirements:

• Degree in journalism, communication, Indonesian Bahasa, or a similar field.

• 2 to 3 years of experience as a content moderator, social media moderator, or equivalent newsroom experience (print/digital/TV).
• Familiarity with news and media editorial policies.
• Fluent in Indonesian Bahasa, both oral and written, with excellent comprehension skills in Business English.
• Ability to work under pressure and make sound judgment calls