Director jobs in Malaysia

Be among the first applicants.

MYR 80,000 - 120,000

Be among the first applicants.

7 days ago

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

We are seeking a dynamic and strategic Cluster Director of Revenue Management to lead the revenue strategy for three of Hyatt’s iconic properties (Hyatt Centric Kota Kinabalu, Hyatt Centric Kuala Lumpur & Hyatt Regency Kuala Lumpur at KL Midtown - Opening Soon) in Malaysia. This role is pivotal in driving total revenue performance across Rooms, Food & Beverage outlets, and Function Room (Space) Management. The ideal candidate will bring a holistic commercial mindset, strong analytical acumen, and a collaborative leadership style to optimize profitability across all revenue streams. This job incumbent will report to Area Vice President or General Managers, dotted to Regional Director of Revenue Management.

• Strategic Revenue Leadership:
• Develop and execute comprehensive pricing, distribution, and revenue strategies across Rooms, F&B, and Function Spaces.
• Lead the total revenue management approach, integrating all revenue-generating departments to maximize overall profitability.
• Ensure alignment with Hyatt’s corporate strategies, brand standards, and commercial goals.
• Lead, mentor, and inspire a team of revenue professionals across the three properties, fostering a culture of collaboration, innovation, and continuous improvement.
• Build and develop a high-performing team by providing clear direction, regular feedback, and tailored development plans.
• Champion a learning culture by identifying training needs and facilitating knowledge sharing across the cluster.
• Act as a strategic advisor to General Managers and department heads, influencing commercial decisions through data-driven insights.
• Promote cross-property collaboration and best practice sharing to elevate revenue performance across the cluster.
• Forecasting & Analysis:
• Produce accurate and insightful revenue forecasts for Rooms, F&B, and Event Spaces.
• Analyze market trends, competitive landscape, and demand patterns to inform strategic decisions.
• Monitor and evaluate performance metrics to identify opportunities and risks.
• Cross-Functional Collaboration:
• Partner with Sales, Marketing, Events, and Operations teams to align revenue strategies with business objectives.
• Support the development of promotional and pricing strategies for F&B outlets and event spaces.
• Guide the sales team in optimizing space utilization and yield management for function rooms.
• Oversee the management of revenue systems (e.g., RMS, CRS, Channel Managers) ensuring accurate rate and inventory distribution.
• Ensure optimal use of technology and tools to support revenue decisions and reporting.

• Minimum 5–7 years of progressive experience in Revenue Management, preferably in a multi-property or cluster role.
• Proven track record in managing Rooms, F&B revenue, and Function Room/Space Management.
• Strong analytical and strategic thinking skills with the ability to translate data into actionable insights.
• Experience with revenue management systems such as IDeaS G3 RMS is a plus.
• Pre opening experience as a revenue management leader is preferred.
• Excellent communication, leadership, and stakeholder management skills.
• Bachelor’s degree in Hospitality, Business, or a related field; MBA or Revenue Management certification is an advantage.

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

We are seeking a dynamic and strategic Cluster Director of Revenue Management to lead the revenue strategy for three of Hyatt’s iconic properties (Hyatt Centric Kota Kinabalu, Hyatt Centric Kuala Lumpur & Hyatt Regency Kuala Lumpur at KL Midtown - Opening Soon) in Malaysia. This role is pivotal in driving total revenue performance across Rooms, Food & Beverage outlets, and Function Room (Space) Management. The ideal candidate will bring a holistic commercial mindset, strong analytical acumen, and a collaborative leadership style to optimize profitability across all revenue streams. This job incumbent will report to Area Vice President or General Managers, dotted to Regional Director of Revenue Management.

• Strategic Revenue Leadership:
• Develop and execute comprehensive pricing, distribution, and revenue strategies across Rooms, F&B, and Function Spaces.
• Lead the total revenue management approach, integrating all revenue-generating departments to maximize overall profitability.
• Ensure alignment with Hyatt’s corporate strategies, brand standards, and commercial goals.
• Lead, mentor, and inspire a team of revenue professionals across the three properties, fostering a culture of collaboration, innovation, and continuous improvement.
• Build and develop a high-performing team by providing clear direction, regular feedback, and tailored development plans.
• Champion a learning culture by identifying training needs and facilitating knowledge sharing across the cluster.
• Act as a strategic advisor to General Managers and department heads, influencing commercial decisions through data-driven insights.
• Promote cross-property collaboration and best practice sharing to elevate revenue performance across the cluster.
• Forecasting & Analysis:
• Produce accurate and insightful revenue forecasts for Rooms, F&B, and Event Spaces.
• Analyze market trends, competitive landscape, and demand patterns to inform strategic decisions.
• Monitor and evaluate performance metrics to identify opportunities and risks.
• Cross-Functional Collaboration:
• Partner with Sales, Marketing, Events, and Operations teams to align revenue strategies with business objectives.
• Support the development of promotional and pricing strategies for F&B outlets and event spaces.
• Guide the sales team in optimizing space utilization and yield management for function rooms.
• Oversee the management of revenue systems (e.g., RMS, CRS, Channel Managers) ensuring accurate rate and inventory distribution.
• Ensure optimal use of technology and tools to support revenue decisions and reporting.

• Minimum 5–7 years of progressive experience in Revenue Management, preferably in a multi-property or cluster role.
• Proven track record in managing Rooms, F&B revenue, and Function Room/Space Management.
• Strong analytical and strategic thinking skills with the ability to translate data into actionable insights.
• Experience with revenue management systems such as IDeaS G3 RMS is a plus.
• Pre opening experience as a revenue management leader is preferred.
• Excellent communication, leadership, and stakeholder management skills.
• Bachelor’s degree in Hospitality, Business, or a related field; MBA or Revenue Management certification is an advantage.