329

Event Management jobs in Malaysia

Ticketing & Customer Care Leader Drive Live Events

TEG

Kuala Lumpur
On-site
MYR 60,000 - 75,000
30+ days ago
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Stadium Operations & Events Manager

MILA UNIVERSITY

Nilai
On-site
MYR 60,000 - 80,000
30+ days ago

Events & Operations Coordinator

Genting Malaysia

Genting Highlands
On-site
MYR 100,000 - 150,000
30+ days ago

Graphic & 3D Designer

Cultivar Staffing & Search

Kuala Lumpur
Remote
MYR 100,000 - 150,000
30+ days ago

Executive - HR Employee Services

Genting Malaysia

Genting Highlands
On-site
MYR 100,000 - 150,000
30+ days ago
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IT Operations Engineer

Hilti (Canada) Corporation

Petaling Jaya
On-site
MYR 60,000 - 90,000
30+ days ago

Ticketing Solutions and Customer Care Manager

TEG

Kuala Lumpur
On-site
MYR 60,000 - 75,000
30+ days ago

Assistant Manager - Public Relations

Genting Malaysia

Genting Highlands
On-site
MYR 70,000 - 90,000
30+ days ago
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Regional Office Experience Manager

SEEK

Kuala Lumpur
On-site
MYR 80,000 - 110,000
30+ days ago

Workplace Operations & Engagement Analyst (1 Year Contract) – Kuala Lumpur

Agoda

Kuala Lumpur
On-site
MYR 65,000 - 90,000
30+ days ago

Luxury Events & Guest Experience Manager

UEM Edgenta Berhad

Kuala Lumpur
On-site
MYR 60,000 - 80,000
30+ days ago

Restaurant Banquet Manager (Basic up to 6k)

Talent Recruit

Kajang Municipal Council
On-site
MYR 100,000 - 150,000
30+ days ago

Mandarin-Speaking Banquet & Events Manager – Kajang

Talent Recruit

Kajang Municipal Council
On-site
MYR 50,000 - 70,000
30+ days ago

Event Marketing Executive — Global Events with Flexible Time Off

Informa Plc

Kuala Lumpur
On-site
MYR 200,000 - 250,000
30+ days ago

PR Executive

UNAVAILABLE

Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
30+ days ago

Export Customer Service Executive

Nestlé

Selangor
On-site
MYR 60,000 - 80,000
30+ days ago

Restaurant Banquet Manager (Basic up to 6k)

Talent Recruit

Selangor
On-site
MYR 100,000 - 150,000
30+ days ago

Data-Driven Event Marketing Assistant

PEOPLE PROFILERS

Kuala Lumpur
On-site
MYR 40,000 - 60,000
30+ days ago

Personal Assistant to CEO

Talent Recruit

Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

3D Graphic Designer

Cultivar Staffing & Search

Kuala Lumpur
On-site
MYR 30,000 - 60,000
30+ days ago

MICE Sales Director: Strategy, Growth & Leadership

Genting Malaysia

Kuala Lumpur
On-site
MYR 120,000 - 180,000
30+ days ago

Specialist - Business Development

AICPA

Petaling Jaya
On-site
MYR 60,000 - 80,000
30+ days ago

Specialist - Business Development

American Institute of CPAs

Petaling Jaya
Hybrid
MYR 100,000 - 150,000
30+ days ago

Future-Ready Recruitment Assistant Manager

Zurich 56 Company Ltd

Kuala Lumpur
On-site
MYR 60,000 - 80,000
30+ days ago

Strategic Outreach & Communications Lead

Teacher of Arts (High school) Philosophy of the Arts (HKU)

Gombak
On-site
MYR 200,000 - 250,000
30+ days ago

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Ticketing & Customer Care Leader Drive Live Events
TEG
Kuala Lumpur
On-site
MYR 60,000 - 75,000
Full time
27 days ago

Job summary

A global fan experience company based in Kuala Lumpur is seeking a Ticketing Solutions and Customer Care Manager. The role involves managing customer interactions, system management on Ticketek platforms, and client servicing. Ideal candidates will have at least 3 years of experience in ticketing or event management and strong problem-solving skills. This position offers various employee benefits including complimentary event tickets and well-being discounts.

Benefits

Complimentary event tickets
Birthday and volunteering leave
Wellbeing discounts & flu vaccinations
Paid parental leave & free employee support
Global rewards and recognition
Learning, development & career pathways
A diverse, inclusive, and passionate team

Qualifications

  • Minimum 3 years of experience in ticketing or event management.
  • Flexible and reliable with a commitment to delivering exceptional customer service.
  • Proficient in Microsoft Excel and Word at an intermediate level.

Responsibilities

  • Respond to general enquiries, refunds, exchanges, booking requests, and complaints.
  • Work confidently across Ticketek platforms, including Aspect and Zendesk.
  • Manage workload efficiently while balancing shifting priorities.

Skills

Customer service proficiency
Problem-solving skills
Attention to detail
Excellent communication skills
Interpersonal skills

Tools

Aspect
Zendesk
Microsoft Excel
Microsoft Word
Job description
A global fan experience company based in Kuala Lumpur is seeking a Ticketing Solutions and Customer Care Manager. The role involves managing customer interactions, system management on Ticketek platforms, and client servicing. Ideal candidates will have at least 3 years of experience in ticketing or event management and strong problem-solving skills. This position offers various employee benefits including complimentary event tickets and well-being discounts.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.