Regional Office Experience Manager

SEEK; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading technology company in Kuala Lumpur is looking for an Office Experience Manager to enhance employee engagement and evolve the company culture. This role involves leading office strategy, managing complex projects, and enhancing the workplace environment to attract and retain talent. The ideal candidate will have strong leadership abilities and excellent communication skills, with a focus on creating inclusive and engaging office experiences.

Qualifications

• Proven experience in leading a diverse and high-performing team.
• Strong strategic thinking and ability to deliver outcomes.
• Excellent communication skills in written and verbal contexts.

Responsibilities

• Lead the Office Experience strategy for SEEK's Asia offices.
• Oversee office fit-outs and refurbishments.
• Develop an integrated employee experience program.

Skills

Team leadership

Stakeholder management

Strategic thinking

Creative thinking

Event management

Communication skills

Influencing skills

Project management

Budget management

Job description

The Role

The primary focus of this role is to support the evolution of SEEK’s unique culture and drive employee engagement within the office environment; both of which are critical to SEEK’s success. This role does this by developing and executing integrated and strategic office experience plans and associated tactical requirements for SEEK across the Asia business so that SEEK employees can consistently deliver the right outcomes and have a phenomenal experience in doing so.

Specifically, the Office Experience Manager leads four work streams which directly support the growth of SEEK’s culture across the Asia business. 1) Office services, 2) Company-wide employee events, 3) Office data reporting, and 4) Projects and sustainability. This role has direct reports in few other markets SEEK Asia operates within, plus support services employees in those locations.

Key Responsibilities

• Lead the Office Experience strategy for SEEK's Asia and APAC offices, ensuring consistent and world-class environments that attract and retain talent.
• Oversee office fit-outs, refurbishments, and ongoing operational management, including the implementation of data-driven office management solutions.
• Develop and execute an integrated employee experience program me that energizes, engages, and promotes participation in SEEK's culture across all office locations.
• Manage the Office Experience budget, including new office fit-outs, whilst identifying cost efficiencies where appropriate.
• Lead and develop a high-performing team responsible for executing the Office Experience agenda.
• Collaborate with Communications and People & Culture teams to create inclusive solutions for all office locations.
• Ensure reception areas represent SEEK in a warm, friendly, and professional manner.
• Devise and implement an events strategy that increases employee engagement and reflects SEEK's inclusive culture across all offices.
• Manage complex, highly visible organizational changes related to Office Experience initiatives.
• Build and maintain effective relationships with stakeholders across the business, utilizing strong influencing and negotiation skills.

Qualifications

• Demonstrated experience in leading a diverse and high performing team and driving high engagement
• Strong stakeholder management skills across all levels of the organization
• Strong strategic thinking and ability to deliver strategic and tactical outcomes
• Creative thinking and innovation that drives improvements, where it makes sense to do so
• Excellent event management skills
• Excellent written and verbal communication skills
• Proven influencing and negotiation ability
• Comfortable in a highly visible and demanding role
• Project and budget management