Director jobs in Malaysia

Location: APAC

Language: English

Main purpose of the position:

Our customer is a leading global consumer goods company, headquartered in the U.S. and operating in over 170 markets. With a workforce of approximately 83,100 employees worldwide, the company is committed to replacing traditional products with more sustainable alternatives.

ISS have a long-standing partnership with this client. Over the past six years, we’ve delivered services across 28 countries and more than 50 major sites, including manufacturing facilities and corporate offices. A truly international team of 3,500 professionals provides a full suite of Integrated Facility Services, supporting both people and business performance.

• Implement global Master Service Agreements and ensure commercial compliance across the regions.
• Consolidate and review monthly business performance with country teams.
• Monitor and evaluate KPIs, ensuring timely reporting and continuous improvement.
• Support financial targets including revenue growth, cost control, and AR management.
• Lead transition and business development initiatives to expand client portfolios.

• Country Key Account Managers and Site Leads
• Global Account Director and Transition Teams
• External client stakeholders and partner organizations
• HSEQ Leads and Finance Teams

• 8+ years of experience in regional account management or facilities services.
• Proven track record in financial performance management and KPI evaluation.
• Strong knowledge of HSEQ standards and compliance.
• Experience in managing multi-country operations and stakeholder relationships.
• Familiarity with contract management and service delivery models.

• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• High attention to detail and organizational skills.
• Ability to lead and coach diverse teams across geographies.

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.