Asia Pacific Inverto People and Operations Senior Manager

The Boston Consulting Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a Senior Manager for INVERTO operations in Asia Pacific. This role includes strategic development, overseeing staffing, and collaborating with finance teams. The ideal candidate has 10+ years of experience, preferably in management consulting, and is adept at project management and leadership. This position offers a unique opportunity to drive growth in a dynamic environment, with high visibility among senior stakeholders.

Qualifications

• Minimum of 10 years of relevant work experience in a professional services firm.
• Experience navigating within a large organization preferred.
• Strong background in administrative and operational excellence.

Responsibilities

• Develop and execute operating strategy and model for AP INVERTO.
• Manage staffing processes and professional development of teams.
• Lead financial planning and budgeting processes.

Skills

Strategic thinking

Leadership

Project management

Strong interpersonal skills

Financial planning

Problem-solving

Education

Undergraduate degree

MBA or other professional degree

Job description

Asia Pacific Inverto People and Operations Senior Manager

The Boston Consulting Group – Kuala Lumpur, Kuala Lumpur

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures‑and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The AP INVERTO People and Operations Senior Manager will lead operations for INVERTO in Asia Pacific, starting in Southeast Asia. The role will provide support and serve as a thought‑partner and "right hand" to the lead AP INVERTO Managing Director (MD) and leadership team.

Within the BCG framework, this position will play a crucial role in guiding the business unit’s direction. The Senior Manager, reporting to AP Functional and Digital Senior Director, will handle staffing, career development, and other key business functions within AP INVERTO.

The role also involves coordinating and advancing INVERTO’s strategic priorities including the future expansion of INVERTO across AP, defining and implementing the commercial plan, and monitoring business metrics such as lead flow, proposal pipeline, and project completions, together with the AP regional finance team. The Senior Manager will also be responsible for driving reporting, internal communication, and staff affiliation in the AP region.

Additionally, the position requires engagement with AP regional team and counterparts in EMESA and NAMR to exchange best practices and ensure their effective application within the AP INVERTO operations, aiming to enhance the unit’s overall performance and collaboration.

This role is an exciting opportunity to be the key connector in a well‑backed, high‑potential "startup" right here at BCG. This role offers exceptional visibility with senior stakeholders and the chance to make a tangible impact across the organization.

Responsibilities

• Working with the AP INVERTO Managing Director to develop and execute the strategy and operating model necessary to drive the growth of the business unit
  • Lead the coordination of AP INVERTO activities across various functions, ensuring seamless integration and alignment of business processes to drive efficiency and achieve strategic objectives (akin to a Chief of Staff’s role)
  • Ensure comprehensive and rigorous tracking of large commercial opportunities, pipeline, wins, and losses, and competitive intelligence; devise plans to improve commercial excellence
  • Manage complex projects with the capability to juggle multiple tasks simultaneously. Conduct in‑depth strategic analysis that goes beyond mere data interpretation to deliver clear, actionable recommendations
  • Support development of internal communication and marketing plan; coordinate with regional and global teams; draft communications
  • Organize and lead regional events and leadership meetings for INVERTO, managing all aspects from planning through to successful implementation. This includes Inverto AP's Annual Conference
• Oversee the people‑related functions for AP INVERTO teams
  • Lead the staffing process in concert with counterparts across the region. Serve as primary liaison with offices and other Practice Areas on AP INVERTO staffing issues
  • Partner with the AP recruiting teams to ensure effective recruiting of Consulting staff at all levels
  • Manage professional development of AP INVERTO staff including the Career Development processes, training, retention and affiliation
  • Support diversity and inclusion efforts. Ensure staff reflects our D&I aspirations and drive efforts needed, working closely with regional efforts and diversity networks
  • Provide leadership for other people‑related initiatives and projects as needed
• Working closely with the AP regional Finance team, lead financial planning to ensure optimized profitability and planning
  • Provide support to AP INVERTO leadership team in developing annual strategic plans and financial plans
  • Ensure detailed planning, budgeting, and reporting
  • Together with AP regional Finance team, plan for and manage pyramid to support the business objectives
• Ensure tight linkage and coordination with INVERTO units in NAMR and EMESA, and AP Regional BST teams
  • Build and manage processes to exchange best practices and ensure their effective application within the AP INVERTO operations, aiming to enhance the unit’s overall performance and collaboration.
  • Maintain high level of teaming, transparency, and coordination to ensure avoiding overlap and redundancy, to leverage key strengths including scale and to minimize complexity
• Manage and oversee the strategic expansion of INVERTO in the Asia‑Pacific region as opportunities for growth arise

What You'll Bring

• A minimum of 10 years of relevant work experience with progressively increasing levels of responsibility, preferably within a professional services firm
• The ideal candidate will have either:
  • Experience within BCG and ability to navigate within the organization, either as a current or prior employee (strongly preferred)
  • Prior experience in leading management consulting firm in either a consulting role or similar management role
  • Experience in a corporate environment that is recognized for having best‑in‑class approaches to administrative and operational excellence, talent management and human resource administration.
• Undergraduate degree required; MBA or other professional degree preferred.

Key Competencies

• The ideal candidate will bring a positive, can‑do attitude and the resilience to thrive in a fast‑paced, evolving environment. They'll be adaptable and open to change, able to pivot quickly while maintaining focus and energy under pressure.
• Able to perform successfully and produce results in a fast‑paced, intellectually intense, client‑oriented environment. Demonstrates the ability to navigate complexities and possesses strong interpersonal skills to build teams and foster relationships within a loosely structured organization.
• A demonstrated understanding of business operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively.
• Good judgment, strong interpersonal skills and a collaborative style. A track record for being able to connect as a trusted peer with partners, consultants and others
• Demonstrated experience of successfully working virtually, and in complex international and matrixed organization
• Strong organizational and process management skills. Comfortable with multi‑tasking and prioritizing within a fast‑paced, demanding environment.
• Managing ambiguity with a high level of comfort – not requiring a reference guide for each process but willing to use independent thinking and judgment to move forward
• An outstanding, confident communicator. Articulate and strong at influencing multiple stakeholders to adopt a new point of view.

Who You'll Work With

BCG's INVERTO Business Unit focuses on strategic procurement and supply chain management. We are one of the top names for strategic procurement and supply chain management. As a part of BCG, we offer the best of both worlds: in‑depth expertise and high strategic competence with a draw on a strong, international infrastructure, which makes us even more dynamic in the market.

Our values form the basis for our actions. They sum up what it means to be INVERTO, our own beliefs and standards, to which we are fully committed: We create value, grow as one, pioneer with expertise, take care of people and planet, do what's right, and we are fueled by fun. That is why we want to strengthen our team with someone that matches our ambitions as well as our spirit. We are INVERTO.

Additional Info

Please note: The duties listed may be modified based on the experience, expertise and capacity of the specific candidate identified for the role.

Equal Opportunity Statement

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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