Customer Service jobs in Germany

Industry: Automotive

MNC Environment

Permanent role

Responsibilities:

• Coordinate outbound shipments from PTP to Singapore and manage self-collection arrangements at PTP.
• Oversee container inbound and outbound processes, ensuring timely and accurate handling.
• Prepare and manage customs documentation, including:

• Packing Lists
• Bills of Lading (BL)
• Delivery Orders and Invoices

• Liaise with freight forwarders, customs agents, and transport providers for sea, air, land, and courier shipments.
• Ensure compliance with FTZ regulations and customs requirements.
• Provide excellent customer service support, including shipment tracking, issue resolution, and communication with clients.
• Maintain accurate records and reports related to shipping and logistics activities.
• Support continuous improvement initiatives in logistics and customer service processes.

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Minimum 3 years of experience in shipping, logistics, or customer service, preferably within an FTZ environment.
• Strong knowledge of customs procedures, shipping documentation, and freight coordination.
• Proficient in Microsoft Office and logistics software (e.g., SAP, WMS, TMS).
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Others:

• Experience working at or with the Port of Tanjung Pelepas (PTP).
• Familiarity with cross-border logistics between Malaysia and Singapore.
• Knowledge of incoterms, HS codes, and international shipping regulations.

Job ID: L7R5V96X

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz