Service Delivery ofertas em Grã-Bretanha

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05.05.2025

19.06.2025

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Working with some of the largest and most complex cases in the region, and indeed the UK insurance market - this is an outstanding career opportunity to join a specialist team at a global insurance broking giant.

The role is peak client service, without the pressure of sales targets - instead focussing on providing the right solutions for your clients over multi-year agreements.

The role can be based at any of the firms corporate offices - Birmingham, Manchester, London, or Leeds. Remote applicants commutable to Bristol or Leicester will also be considered.

• Competitive salary up to £65,000
• Performance-related bonus, generous pension scheme, flexible benefits package including private medical, income protection, and life insurance
• Personalised training and development plan, built around your aspirations
• Hybrid working model with 2 days in on of the firms corporate offices and the flexibility to work from home

Role Insights:

• Account Handling a diverse portfolio of specialist and corporate clients, managing complex insurance programmes with £1bn+ sums insured
• Working on a variety of insurance lines, from property, liabilities, vehicles and PI through to marine, aviation, technology, drones and a host of other niches
• You’ll focus on client servicing and support, ensuring the highest standards without the pressure of sales targets
• Provide advisory-led insurance broking within a stable client environment, with many on 3-5 year agreements
• Collaborate with a seasoned team dedicated to supporting your transition into this advanced role

Key Responsibilities:

• Manage and maintain strong relationships with a portfolio of specialist clients
• Analyse and interpret complex insurance requirements to provide tailored solutions
• Ensure the highest level of client service, responding promptly to queries and concerns
• Collaborate with internal teams to maintain and enhance service delivery standards
• Keep abreast of market trends and regulatory changes to provide informed advice
• Proven experience in insurance account handling, preferably within a brokerage environment
• Strong understanding of various insurance products and markets
• Excellent communication and interpersonal skills
• Ability to analyse complex data and present information clearly
• Adept at building and maintaining professional client relationships
• ACII qualification or work towards is desirable, but far from essential

This role is suited for a dedicated insurance professional seeking a challenging yet rewarding environment, where client service excellence is paramount. If you possess the skills and experience outlined and are driven to further your career within a supportive and growth-oriented team, this role provides a platform to excel and achieve your professional ambitions.