Service Delivery jobs in United Kingdom

Are you an experienced Care Home Manager looking for a new challenge?

Are you passionate about providing excellent care to the elderly?

We are seeking to recruit a dedicated Care Home Manager with proven experience, responsible for ensuring a high level of clinical care and governance is provided to our residents.

Responsibilities include:

The successful candidate will need to have extensive experience in running a residential and nursing care home.

The role includes but is not limited to:

• To manage and support a competent and highly driven team of Clinical Leads and clinical teams; providing the environment which allows support and development of clinical skills effectively
• Work in tandem with the Operations Team, the Deputy Manager and senior care staff to deliver high quality care standards within your home through regular meetings
• Anticipate problems/needs and resolve these in a proactive, independent manner whilst ensuring effective communication
• To promote Residents Rights at all times by ensuring all staff have completed their mandatory training.
• Agree, develop and maintain a relevant clinical knowledge and current best practice depending on personal clinical experience
• Develop and implement clinical and care review processes to effectively monitor clinical and care performance at Home level
• Provide Clinical Supervision as required to qualified Home staff specifically – nurses/clinical leads
• Build positive customer relationships and develop the homes relations with relatives, applying a proactive approach to understanding customer needs
• Effectively manage risk to ensure compliance with standards and customer safety at all times
• Liaise closely with all Regulatory bodies in order to build effective relationships. Ensure any requests for information from such Regulatory bodies are responded to promptly
• Support colleagues within our Homes to develop the knowledge and expertise required to deliver clinical care in accordance with best practice advice & guidance
• Conduct competency assessments for key members of the team as and when required, working within personal capabilities and competence
• Establish and maintain effective methods of communication with all stakeholders.
• To maintain staffing levels to those required by CQC, Local Authority and Aurem Carewhilst participating in the recruitment of all levels of staff
• Understand and support policies and procedures of Safeguarding Vulnerable Adults
• To maintain confidentiality at all times being mindful of Data Protection and Caldicott Principles, and following the NMC Code of Conduct without exception
• Maintain excellent relationships within the region and also with external agencies to build and maintain a positive reputation in the local community
• Ensure that effective measures are taken to adequately protect the safety and welfare of service users, visitors and staff
• Maintain an awareness of changes in the care environment
• Promote, share and sustain best practice clinical methods at all times
• Drive continuous improvement and support the agreed innovations and technological advances where appropriate
• To ensure compliance with all aspects of employment legislation, personnel checks, references and Disclosure & Barring Service requirements
• To maintain and develop staff training, appraisals and supervision
• To ensure that all documentation required by Aurem Care regulatory bodies is maintained and reviewed as necessary
• To ensure assessments of all prospective Residents are carried out prior to admission
• Any other duties to meet service delivery for our residents.

Requirements:

• At least 2 years of experience as a Residential/Nursing care home manager
• Strong background in elderly and dementia care
• Nursing experience with a valid NMC pin number would be ideal but not essential
• Able to lead, develop and inspire both clinical and non-clinical teams
• Working to deadlines and meeting KPI expectations
• Excellent leadership skills
• Sound knowledge of CQC regulations
• The ability to manage a busy workload and prioritise tasks
• Highly motivated and good communication skills

There are many great reasons to join our team and what we can offer:

• Great opportunities for further training and development
• Competitive salary on offer £55,000 per annum
• Plus a Mangement Bonus scheme
• Full time, 40 hours per week
• Monday – Friday – Occasional requirement to work on call, based on the demands of the role
• 25 Days Annual Leave plus bank holidays (pro rata for part time contracts)
• Life insurance
• Free DBS (T & C’s apply)
• Free parking
• Company pension
• Wagestream – Same-day pay
• Our employee assist programme – healthcare and mental health support
• Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses
• Yearly salary review
• Being part of an organisation where empowering and valuing our people is fundamental to everything we do

Why join us?

Aurem Care have been awarded for the prestigious ‘Top 20 Care Home Group’ accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK.

Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.

Our team play an important role in our homes, to ensure that our values are lived and embraced every day.

If you have the experience we are looking for than don't hesitate to apply. We look forward in hearing from you.