It jobs in South Africa

Join a landmark modernisation program at a leading financial services group.

You will join a cross-functional Agile product team building a strategic customer engagement platform. This solution underpins servicing and relationship management and leverages Microsoft Dynamics 365 Customer Engagement, Power Platform, and Azure services to deliver digital, data-driven customer servicing experiences.

• Join a mission-critical transformation project tasked with evolving the core business operations of a business with more than a century of history.
• Work on a cutting-edge technology stack; the company is undergoing a full cloud migration to AWS and scaling cloud-first data (Snowflake, Data Build Tool) and AI platforms (Bedrock, SageMaker).
• Work with smart supportive team members and leaders with multiple opportunities for advancement

As a Senior D365 Developer, you will be responsible for designing, developing, and customising solutions within the Dynamics 365 Customer Engagement (CE) module, with a specific focus on the Customer Service application. This is a hands-on role focused on backend development and integration, not functional consulting. You will work closely with Product Owners, BAs, and functional consultants to deliver scalable, high-performance CRM solutions. Your squad is responsible for the full development, maintenance, and support of the Product.

• You will design, develop, and maintain custom solutions using Dynamics 365 CE SDK, APIs, and Power Platform.
• You will implement integrations with internal systems and third-party services using Azure Logic Apps, Dataverse, and RESTful APIs.
• You will create complex Power Automate flows.
• You will create custom Power App components.
• You will create data migration scripts.
• You will write unit tests and integrate them into CI/CD pipelines.
• You will create and customise native dashboards and reports.
• You will maintain technical documentation and subscribe and contribute to best practices.

• Qualifications:
  • Matric.
  • A relevant IT qualification (degree or diploma).
• Certifications (Recommended):
  • MB-910 CRM fundamentals.
  • PL-400 Power Platform developer associate.
  • Advantageous: MB-230 D365 Customer Service functional consultant associate.
  • MB-280 Customer Experience Analyst associate.
• Experience:
  • At least 5 years' experience in D365 Customer Engagement (CE) / CRM development.
  • Experience in Microsoft software development.
• Technical Skills (Strong Proficiency in):
  • C#, .NET framework.
  • Javascript/Typescript, HTML, CSS.
  • Power Platform (PowerApps, Power Automate, Dataverse).
  • Plugins, Custom Workflow Activities, Actions, and Business Rules.
  • Azure Integration Services (Logic Apps, Functions, Service Bus, API Management).
  • Azure DevOps (Pipelines, Repos, CI/CD).
  • Integration patterns using REST APIs, OData, and Microsoft Graph.
  • Experience with solution packaging and ALM.
  • A good understanding of D365 security models, entities, relationships, and metadata.

Location: Cape Town or Johannesburg, hybrid work arrangement