Shift Supervisor - Canal Walk

Starbucks South Africa; Milnerton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading coffee chain is looking for a Shift Supervisor in Milnerton, Western Cape, to manage store operations and lead a team. This role involves ensuring operational excellence, coaching team members, and achieving performance goals. Candidates should have experience in leadership, strong motivation skills, and a passion for coffee. The position offers advancement opportunities and comprehensive training within a diverse and inclusive team environment.

Benefits

Opportunities for advancement

Comprehensive training programme

Diverse and inclusive team environment

Qualifications

• Proven leadership or supervisory experience.
• Track record of achieving results.
• Strong communication and decision-making skills.

Responsibilities

• Manage store operations during shifts.
• Analyze data to improve performance.
• Develop and coach team members.
• Drive engagement and set realistic goals.

Skills

Leadership

Communication

Problem-solving

Customer focus

Motivating others

Job description

Overview

Join Our Starbucks Family as a Shift Supervisor

At Starbucks, we’re not just about brewing great coffee; we’re about great leaders, too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up by the aroma of our world-class coffee.

We’ve got an exciting opportunity for you to join us as a Shift Supervisor. Find your place as a leader at Starbucks and help us build the brand’s future. As a leader at Starbucks, you will be empowered to treat the store as if it were your business.

Responsibilities

As a Shift Supervisor, you will have the opportunity to:

• Execute the store operations through your team, on your scheduled shifts and on your days off, making sure openings, closings, and weekends are covered by you and your team of partners.
• Analysing data and leveraging observations in-store to inform decision-making that improves customer and overall store performance.
• Work with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets and recruit world-class, diverse talent that meets the store's needs.
• Cascading and rolling out new initiatives to enable operational excellence and drive business results.
• Support the growth of your partners through performance and development, coaching and developing your team, and building positive relationships to understand partner challenges, needs, and aspirations.
• Setting challenging and realistic goals to drive engagement and improve partner performance.

Qualifications

We are looking for candidates who:

• Who has previous experience in leadership, coaching or supervisory experience?
• Proven track record of success in driving results and achieving targets.
• Strong leadership skills with the ability to motivate and inspire others.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for coffee and dedication to delivering quality beverages.
• Ability to thrive in a fast-paced, customer-focused environment.
• Flexible availability to work various shifts, including mornings, evenings, and weekends.

What we offer

What we offer:

• Opportunities for advancement and career development
• Comprehensive training programme to support your success
• Join a diverse and inclusive team that values your unique contributions

All our retail store partners begin their careers with us by undertaking an introductory training programme led by our amazing trainers and coaches. This programme is designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and allow partners to learn on the job, supported by their manager.

So, if you are looking for a new opportunity - with us you’ll be welcomed, challenged, and inspired. Here, you’ll be heard. because here, you are part of it all. Here, you belong.

Apply now to become a part of the Starbucks family and embark on a journey filled with opportunities, growth, and endless possibilities!

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