Shift Supervisor - Sea Point

Starbucks South Africa; Cape Town; On-site; ZAR 180 000 - 250 000; Full time

Job summary

A leading coffee retailer in Cape Town seeks a Shift Supervisor to manage daily operations and lead a team. The role requires strong leadership and communication skills, ensuring successful store performance and partner development. Ideal candidates will have previous leadership experience, a passion for coffee, and the ability to thrive in a fast-paced environment. Join a diverse team that values contributions and offers numerous opportunities for growth and development.

Benefits

Opportunities for advancement

Comprehensive training programme

Inclusive team environment

Qualifications

• Previous experience in leadership or supervisory roles.
• Track record of driving results and achieving targets.
• Ability to thrive in a fast-paced customer-focused environment.

Responsibilities

• Execute store operations and ensure coverage during scheduled shifts.
• Analyze data to improve customer and store performance.
• Work with leaders to manage labor within budgets.
• Support partner growth through coaching and development.

Skills

Leadership experience

Communication abilities

Problem-solving abilities

Ability to motivate others

Passion for coffee

Job description

Overview

Join Our Starbucks Family as a Shift Supervisor

At Starbucks, we’re not just about brewing great coffee; we’re about great leaders, too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up by the aroma of our world-class coffee.

We’ve got an exciting opportunity for you to join us as a Shift Supervisor. Find your place as a leader at Starbucks and help us build the brand’s future. As a leader at Starbucks, you will be empowered to treat the store as if it were your business.

Responsibilities

As a Shift Supervisor, you will have the opportunity to:

• Execute the store operations through your team, on your scheduled shifts and on your days off, making sure openings, closings, and weekends are covered by you and your team of partners.
• Analysing data and leveraging observations in-store to inform decision-making that improves customer and overall store performance.
• Work with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets and recruit world-class, diverse talent that meets the store's needs.
• Cascading and rolling out new initiatives to enable operational excellence and drive business results.
• Support the growth of your partners through performance and development, coaching and developing your team, and building positive relationships to understand partner challenges, needs, and aspirations.
• Setting challenging and realistic goals to drive engagement and improve partner performance.

Qualifications

We are looking for candidates who:

• Who has previous experience in leadership, coaching or supervisory experience?
• Proven track record of success in driving results and achieving targets.
• Strong leadership skills with the ability to motivate and inspire others.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for coffee and dedication to delivering quality beverages.
• Ability to thrive in a fast-paced, customer-focused environment.
• Flexible availability to work various shifts, including mornings, evenings, and weekends.

What we offer

What we offer:

• Opportunities for advancement and career development
• Comprehensive training programme to support your success
• Join a diverse and inclusive team that values your unique contributions

All our retail store partners begin their careers with us by undertaking an introductory training programme led by our amazing trainers and coaches. This programme is designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and allow partners to learn on the job, supported by their manager.

So, if you are looking for a new opportunity - with us you’ll be welcomed, challenged, and inspired. Here, you’ll be heard. because here, you are part of it all. Here, you belong.

Apply now to become a part of the Starbucks family and embark on a journey filled with opportunities, growth, and endless possibilities!

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