Senior D365 Developer

Badger & Bird Talent; Cape Town; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial services group is seeking a Senior D365 Developer to join their team in Cape Town or Johannesburg. In this hybrid role, you will be responsible for designing, developing, and customizing solutions within the Dynamics 365 Customer Engagement platform. Your work will focus on backend development, integration, and maintaining high-performance CRM solutions. Candidates should have at least 5 years of experience in D365 CE development and possess strong technical skills in C# and the Power Platform.

Benefits

Opportunities for advancement

Cutting-edge technology stack

Flexible work arrangements

Qualifications

• At least 5 years' experience in D365 Customer Engagement (CE) / CRM development.
• Experience in Microsoft software development.
• Strong proficiency in backend integration and customisation.

Responsibilities

• Design, develop, and maintain custom solutions using Dynamics 365 CE SDK.
• Implement integrations with internal systems and third-party services.
• Create complex Power Automate flows.
• Create custom Power App components.

Skills

C#

.NET framework

JavaScript/TypeScript

HTML

CSS

Power Platform

Azure Integration Services

Azure DevOps

D365 security models

Education

Matric

Relevant IT qualification (degree or diploma)

Tools

Dynamics 365 Customer Engagement CE SDK

Azure Logic Apps

Power Automate

Job description

Senior D365 Developer

Join a landmark modernisation program at a leading financial services group.

You will join a cross-functional Agile product team building a strategic customer engagement platform. This solution underpins servicing and relationship management and leverages Microsoft Dynamics 365 Customer Engagement, Power Platform, and Azure services to deliver digital, data-driven customer servicing experiences.

What’s in It for You

• Join a mission-critical transformation project tasked with evolving the core business operations of a business with more than a century of history.
• Work on a cutting-edge technology stack; the company is undergoing a full cloud migration to AWS and scaling cloud-first data (Snowflake, Data Build Tool) and AI platforms (Bedrock, SageMaker).
• Work with smart supportive team members and leaders with multiple opportunities for advancement

About the Role

As a Senior D365 Developer, you will be responsible for designing, developing, and customising solutions within the Dynamics 365 Customer Engagement (CE) module, with a specific focus on the Customer Service application. This is a hands-on role focused on backend development and integration, not functional consulting. You will work closely with Product Owners, BAs, and functional consultants to deliver scalable, high-performance CRM solutions. Your squad is responsible for the full development, maintenance, and support of the Product.

What Success Will Look Like for You

• You will design, develop, and maintain custom solutions using Dynamics 365 CE SDK, APIs, and Power Platform.
• You will implement integrations with internal systems and third-party services using Azure Logic Apps, Dataverse, and RESTful APIs.
• You will create complex Power Automate flows.
• You will create custom Power App components.
• You will create data migration scripts.
• You will write unit tests and integrate them into CI/CD pipelines.
• You will create and customise native dashboards and reports.
• You will maintain technical documentation and subscribe and contribute to best practices.

About You: What You Will Have

• Qualifications:
  • Matric.
  • A relevant IT qualification (degree or diploma).
• Certifications (Recommended):
  • MB-910 CRM fundamentals.
  • PL-400 Power Platform developer associate.
  • Advantageous: MB-230 D365 Customer Service functional consultant associate.
  • MB-280 Customer Experience Analyst associate.
• Experience:
  • At least 5 years' experience in D365 Customer Engagement (CE) / CRM development.
  • Experience in Microsoft software development.
• Technical Skills (Strong Proficiency in):
  • C#, .NET framework.
  • Javascript/Typescript, HTML, CSS.
  • Power Platform (PowerApps, Power Automate, Dataverse).
  • Plugins, Custom Workflow Activities, Actions, and Business Rules.
  • Azure Integration Services (Logic Apps, Functions, Service Bus, API Management).
  • Azure DevOps (Pipelines, Repos, CI/CD).
  • Integration patterns using REST APIs, OData, and Microsoft Graph.
  • Experience with solution packaging and ALM.
  • A good understanding of D365 security models, entities, relationships, and metadata.

Location

Location: Cape Town or Johannesburg, hybrid work arrangement