Assistant Manager jobs in Singapore

The Singapore Food Agency (SFA) ensures a secure and reliable supply of safe food for Singapore. The Digital Technology & Transformation Division (DTT) is responsible for designing, developing, and maintaining SFA's digital capabilities and systems to enable efficient, effective, and resilient organisational processes.

The successful candidate will join the System and Project Management Department under DTT. You will lead the development and delivery of quality IT systems that meet SFA's business requirements and support Singapore's food safety ecosystem. You will oversee system integrators and software developers throughout the project lifecycle while ensuring compliance with IT management, quality, and security policies. You will manage vendor relationships to ensure technical compatibility and business sustainability, resolve system issues to maintain optimal performance, and design cloud-based systems following industry best practices to advance SFA's digital transformation objectives.

• Collaborate with business stakeholders to develop business cases for SFA operations
• Partner with various stakeholders to understand requirements and identify capability gaps
• Identify options for potential solutions and assess them for both technical and business suitability
• Analyse policy documents, regulatory frameworks, and business rules to extract specific technical requirements including data handling procedures, system integration needs, compliance controls, and operational workflows through partnership with business stakeholders

• Ensure project compliance with IT architecture principles, standards, and guidelines
• Assess and apply the right project management methodologies, including agile practices, to ensure project success

• Effectively engage and manage the vendors to deliver digital solutions and services
• Ensure that projects are executed based on the project plan to meet identified business needs and outcomes, within agreed parameters of cost, duration and quality
• Identify potential project risks and the implications to the organisation and recommend mitigating measures
• Oversee post-commissioning activities including system maintenance, performance monitoring, and budget planning to ensure sustained operational effectiveness

• Bachelor's Degree in Computer Science, Information Technology, or related field
• Minimum 3 years of relevant working experience in a similar role with project management as well as systems support / maintenance
• Experience in vendor and stakeholder management preferred

• Experience in cloud computing platforms (Azure/AWS/GCP) and cloud migration strategies
• Knowledge of project management methodologies including Agile, Waterfall, and DevOps practices
• Experience in vendor management and procurement processes for IT solutions
• Understanding of cybersecurity frameworks, compliance requirements, and risk management
• Experience with software development lifecycle (SDLC) and quality assurance processes
• Knowledge of data migration strategies and database management systems
• Familiarity with IT service management (ITSM) frameworks such as ITIL
• Understanding of business intelligence, analytics platforms, and reporting tools