Assistant Manager

National University of Singapore; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading university in Singapore is seeking an individual to manage the MBA student exchange programmes and provide high-quality support to incoming exchange students. The role involves coordinating with partner institutions, organising events, and enhancing the overall student experience. The ideal candidate will have a Bachelor's degree and 3 to 5 years of relevant experience. Strong analytical, communication, and interpersonal skills are essential, along with the ability to multitask and work well in a team.

Qualifications

• 3 to 5 years of relevant experience in academic or student services.
• Ability to work independently and be task-oriented.
• A team player willing to support inter-team activities.

Responsibilities

• Manage the MBA student exchange programmes.
• Organise briefings and orientation for students on exchange programmes.
• Attend to emails and queries from students.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Time management

Education

Bachelor's Degree

Job description

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Reporting to the Head of Academic & Student Support at the MBA Programmes Office, the incumbent will provide curriculum and service support to MBA students to deliver an excellent programme experience. The spectrum of responsibilities is outlined below.

Student Exchange

• Manage the MBA student exchange programmes
• Correspond with partner universities on exchange nominations
• Coordination and administration of student exchange matters
• Provide support to inbound exchange students on their various needs
• Organise briefings and orientation for students on exchange programmes
• Manage exchange students' course needs, enrolment and credit transfers
• Ensure exchange students abide by requirements mandated by NUS
• Coordinate with various departments internally and externally to manage exchange needs
• Work with NUS MBA student leaders to buddy exchange students and encourage a vibrant interaction among the exchange students and the NUS MBA student community
• Manage participation (inbound and outbound) of special network partnership programmes, including in-person and virtual programmes
• Communicate and coordinate with partner universities on exchange matters
• Partnership management
• Update and communicate the latest factsheet to partner schools
• Maintain and complete survey for exchange data

Event and Programme Management

• Work with programme/academic director to organise and run short programmes to host exchange students from partner schools
• Organise receptions to welcome the students
• Organise networking reception to encourage interactions among the student community
• Organise farewell get together for exchange students at the end of the semester

Student Services

• Attend to emails and queries from students
• Manage exchange students' module needs, enrolment and credit transfers
• Handle students' requests and feedback
• Initiate ideas to continuously improve students' programme experience
• Achieve a high satisfaction rate of students' programme experience

Others

• Coordination and organising of student orientation and commencement
• Manage students' fees and payment matters
• Involvement in process innovation and automation of the team
• Provide support for accreditations and reviews
• Provide support for school/programme events, which may include weekends and public holidays occasionally

Qualifications

• At least a Bachelor's Degree from a recognized University
• 3 to 5 years of relevant experience
• Able to work independently, is pro‑active, task‑oriented, yet service‑minded
• A fast learner with strong analytical and problem‑solving skills
• Meticulous and able to multi‑task
• A team‑player, with willingness to support inter‑team/office activities
• Able to build good rapport with students, as well as university and corporate partners
• Self‑motivated and willingness to learn
• Strong interpersonal and communication skills

(Appointment job grade will commensurate with the selected candidate's experience)

More Information

Location: Kent Ridge Campus

Organization: School of Business

Department : Dean's Office (BIZ)

Employee Referral Eligible: No

Job requisition ID : 31528