Sales Representative

Go Holiday 360 SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading travel agency in Kuala Lumpur is seeking a Sales Representative to provide exceptional customer service and boost sales of travel packages. The candidate should have at least one year of experience in sales, excellent communication skills, and passion for travel. This full-time position offers generous paid time off, opportunities for professional development, and discounts on travel services. Join this vibrant team to help customers plan unforgettable trips.

Benefits

Generous paid time off

Professional development opportunities

Discounts on travel packages

Collaborative work environment

Flexible timing

Qualifications

• Minimum 1 year of experience in a sales or customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Engage with customers to understand their travel requirements.
• Recommend and sell suitable travel packages.
• Assist customers with booking travel arrangements.
• Maintain detailed records of customer interactions.

Skills

Communication skills

Problem-solving skills

Customer service

Sales ability

Interpersonal skills

Tools

Booking software

Computer systems

Job description

We are seeking a talented and driven Sales Representative to join our growing travel office based in Kuala Lumpur. In this full-time position, you will be responsible for providing exceptional customer service and boosting sales of our wide range of travel packages and services. Working in our vibrant office environment, you will play a key role in contributing to the overall success of our business.

What You'll Be Doing

• Engaging with customers, both in-person and over the phone, to understand their travel requirements and preferences
• Recommending and selling the most suitable travel packages and services to meet customer needs
• Providing detailed information about our destinations, accommodation options, transportation, and any other relevant details
• Assisting customers with booking travel arrangements, including flights, accommodation, and activities
• Ensuring a smooth and seamless booking experience for all customers
• Maintaining detailed records of all customer interactions and sales activities
• Staying up-to-date with the latest travel trends, promotions, and industry developments
• Contributing to the overall sales and revenue targets of the travel office

What We're Looking For

• Minimum 1 years of experience in a sales or customer service role, preferably in the travel industry
• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and decision-making abilities to address customer inquiries and concerns
• Familiarity with travel destinations, accommodation options, and transportation services
• Proficient in using computer systems and booking software
• A passion for travel and a genuine desire to help customers plan their dream vacations
• Ability to work in a fast-paced, dynamic environment and meet sales targets
• Speaking English, Chinese and Malay is key to join the company

What We Offer

• Generous paid time off and holidays
• Opportunities for professional development and career advancement
• Discounts on our travel packages and services for you and your family
• A collaborative and supportive work environment with a strong team culture
• Engage in Tour leading across the travel destinations & get to learn and travel
• 5 days work with flexible timing

About Us

Go Holiday 360 SDN BHD is a Exotic travel agency in Malaysia, providing a wide range of travel packages and services to customers across the country. With over 20 years of experience in the industry, we pride ourselves on our exceptional customer service, diverse travel offerings, and commitment to innovation. Join our team and be a part of our exciting journey as we continue to grow and expand our business.

Apply now to become our next Sales Representative and help us deliver unforgettable travel experiences to our customers.