Travel Sales Consultant

Jobstreet Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic travel company in Malaysia is seeking a proactive Travel Sales Consultant. The role involves managing sales of travel packages, particularly to Jerusalem, through WhatsApp and online platforms. The ideal candidate will have strong closing skills, enjoy interacting with customers, and be eager to grow with the company. Opportunities for career growth are included, along with a basic salary and attractive commission structure.

Benefits

Basic salary + attractive commission

Sales training and ongoing support

Career growth opportunities

Flexible working environment

Qualifications

• Experience in sales and/or customer service, travel experience is an advantage.
• Strong communication skills via WhatsApp and online platforms.
• Proactive in follow-ups and strong in closing sales.
• Disciplined and responsible, able to work based on targets.
• Interest in travel, pilgrimage, or religious tourism is a plus.

Responsibilities

• Manage customer leads via WhatsApp and online platforms.
• Provide information about travel packages.
• Close sales through online chat and messaging.
• Prepare customer documentation after closing.
• Conduct payment follow-ups and ensure timely collection.

Skills

Sales and customer service experience

Strong communication skills via WhatsApp

Persuasive and proactive in follow-ups

Disciplined and goal-oriented

Interest in travel or religious tourism

Job description

Overview

Travel Sales Consultant (WhatsApp & Event)

We are looking for a proactive and results-driven Travel Sales Consultant with strong closing skills to manage the sales of travel packages (Jerusalem & related destinations). This role involves handling leads via WhatsApp and online platforms, following up with customers, managing post-sale documentation, and participating in offline sales activities such as events, collaborations, and agent development.

This position is ideal for individuals who are target-driven, enjoy interacting with people, and are eager to grow together with a start up travel company.

Job Responsibilities

Online & WhatsApp Sales

• Respond to and manage customer leads via WhatsApp and online platforms (social media, website, etc.)

• Provide clear and accurate information about travel packages

• Perform sales closing through online chat and messaging

• Follow up with potential customers who have not made a decision

Customer Management & Documentation

• Prepare and manage customer documentation after closing (travel details, forms, required information, etc.)

• Conduct payment follow-ups and ensure timely collection of payments

• Maintain good relationships with customers before, during, and after the trip

Offline Sales & Business Development

• Participate in offline sales activities, including:

  • Events, booths, and roadshows

  • Face-to-face meetings with customers

• Source and build collaborations with:

  • KOLs / influencers

  • Potential sales agents or strategic partners

• Represent the company professionally during events and meetings

Reporting & Sales Administration

• Prepare daily / weekly sales reports

• Update and track lead status, sales conversion, and payment progress

• Perform other sales-related duties as assigned by management

Job Requirements

• Experience in sales and/or customer service (experience in the travel industry is an advantage)

• Strong communication skills via WhatsApp and online platforms

• Persuasive, proactive in follow-ups, and strong in closing sales

• Disciplined, responsible, and able to work based on targets

• Willing to work both online and offline (events / customer meetings)

• Interest in the travel, pilgrimage, or religious tourism industry is a plus

Preferred / Added Advantage

• Experience handling Holy Land / pilgrimage packages is an added advantage

• Familiar with and comfortable dealing with community & church-based customers

• Strong communication skills in English

• Background or exposure in travel, sales, or customer service is a plus

What We Offer

• Basic salary + attractive commission

• Sales training and ongoing support

• Career growth opportunities (Senior Sales / Team Leader / Agent Manager)

• Flexible and growth-oriented working environment

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