Technical jobs in Malaysia
Technical Sales Engineer (Fresh Graduates Welcome to Apply)
EPS Consultants
Hiring for Technical Delivery Manager (Core Banking) for Malaysia Location
Sperton Global AS
Assistant Manager Technical Support - Piping
National Oilwell Varco
Assistant Technical Services Manager Club Med Cherating
Club Med
Senior Technical Support Engineer - Cybersecurity SaaS
Internetwork Expert
Connect with headhunters to apply for similar jobsTechnical Support - CyberArk
Two95 International Inc.
Field Application Specialist, Technical Support Team, Asia Pacific
Eurofins USA
Network Reliability Engineer
F. Hoffmann-La Roche AG
Environment and Product Safety Specialist
Air Products
Electrical/Electronic Engineer
DCONSTRUCT ROBOTICS PTE. LTD.
Sales Force Effectiveness (SFE) Systems Lead
Rhian_Convatec
Specialist, Biomedical Engineering Maintenance Services (Sungai Petani)
UEM Edgenta Berhad
Specialist, Biomedical Engineering Maintenance Services (Teluk Intan, Perak)
UEM Edgenta Berhad
Facilities Process Specialist (Compliance & Risk) - Based in Sedenak, Johor)
Kuok (Singapore) Limited
Executive, Technical, Aftersales
Job summary
A leading automotive company is seeking a Technical Support Executive in Petaling Jaya, Malaysia. The role involves following technical support processes, troubleshooting complex cases, and collaborating closely with the technical support team. Candidates should have a good understanding of automotive mechanics and be proficient in communication and analytical skills. This position offers an opportunity to engage in diverse tasks and support the team effectively.
Qualifications
- Ability to quickly identify problems.
- Good knowledge of automotive.
- Effective analytical and communication skills.
- Good reading, computer, and mathematics skills.
- Willingness to learn new technology and procedures.
- Excellent interpersonal skills.
Responsibilities
- Follow all Technical Support processes.
- Solve cases requiring in-depth troubleshooting.
- Work closely with the Primary Technical Support team.
- Handle call flow from internal/external stakeholders.
- Report daily, weekly, and monthly work to the TSA Manager.
- Communicate and share knowledge with other L2 engineers.
Skills
Tools
Our growing company is searching for experienced candidates for the position of technical support executive. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
- Follow all Technical Support processes
- Performs additional related duties as assigned by management
- Solve Cases requiring in-depth troubleshooting assistance and Cases where Customer is requiring resolution
- Work Closely with Primary Technical Support team to provide a solution to outlet /Primary Tech Support in an efficient manner
- Handle the call flow from internal/external
- Daily, weekly and monthly reporting of working to TSA Manager
- Site visit may be required
- Communicate and share knowledge with other L2 engineers Primary Support
- Understand the source of the quality problem
- Liaise/support inter-department requirements to increase service level to our customers
- Ability to identify the problem quickly.
- Good knowledge of automotive
- Effective analytical and communication skills.
- Good reading, computer, and mathematics skills.
- Ability to learn new technology and repair and service procedures and specifications.
- Required Skill(s): PowerPoint, Word, Excel & Applicant Tracking System (ATS).
- Excellent interpersonal.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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