Sr. Specialist, Technical Sales

Concentrix; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading technical solutions provider in Kuala Lumpur is seeking a Specialist in Technical Sales. This role is key for generating new business and ensuring account growth by assessing customer needs and providing tailored technical solutions. Responsibilities include conducting meetings to showcase products, preparing technical proposals, and building strong relationships with clients to enhance sales opportunities. The ideal candidate will be adept at solving client issues and delivering effective training sessions.

Responsibilities

• Attend customer meetings and conduct sales presentations to showcase products and services.
• Provide technical expertise to support aggressive sales goals and customer inquiries.
• Prepare and deliver moderately complex technical proposals and presentations for sales support.
• Identify and analyze customer needs to develop strategies that competitively address demands.
• Advise customers and sales teams on technical aspects of products while aligning with their goals.
• Provide training sessions utilizing technical expertise to enhance customer understanding and product use.
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction.
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement.

Job description

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Summary

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.

Description

• Attend customer meetings and conduct sales presentations to showcase products and services
• Provide technical expertise to support aggressive sales goals and customer inquiries
• Prepare and deliver moderately complex technical proposals and presentations for sales support
• Identify and analyze customer needs to develop strategies that competitively address demands
• Advise customers and sales teams on technical aspects of products while aligning with their goals
• Provide training sessions utilizing technical expertise to enhance customer understanding and product use
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement