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Speedmatrix Sdn Bhd
Mandarin-Speaking Technical Support Specialist
Zusammenfassung
A global technology firm in Bayan Lepas seeks a dedicated Technical Support Representative to assist customers with technical issues related to their products. Ideal candidates will have a bachelor's degree in a science-related field or relevant experience. Proficiency in Mandarin and English is required. The firm offers a collaborative, innovative culture with a strong commitment to employee development and wellbeing, including competitive benefits and flexible time off plans.
Leistungen
Qualifikationen
- Alternatively, currently pursuing a bachelor’s degree in a related field.
- 1+ year of experience in a Technical Support position.
- Intermediate or advanced Mandarin and English proficiency.
Aufgaben
- Create and route technical issues for customers.
- Handle inbound support requests via multiple channels.
- Document knowledge for self-service resolution.
Kenntnisse
Ausbildung
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.