Japanese Customer Support Pro – Malaysia (Visa Sponsorship)

Two95 International; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A customer service company in Malaysia is looking for bilingual support agents who can handle customer queries in Japanese. Candidates with JLPT N1 certification or native Japanese speakers are ideal. The role involves providing professional solutions related to online shopping and requires a willingness to relocate to Malaysia. The company offers competitive salaries, comprehensive benefits, and includes support for expats such as visa sponsorship and accommodation.

Benefits

Salary RM 8,000 – RM 9,000

Shift allowance

Employment visa support

1-week hotel accommodation for expats

Comprehensive medical benefits

Annual leave and medical leave

Optical and dental coverage

Qualifications

• Fluent in Japanese, capable of handling customer queries.
• Open to all nationalities with visa sponsorship available.
• Fresh graduates and experienced customer service professionals welcome.

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese.
• Provide solutions and support related to online shopping.
• Work in rotational shifts to support global customers.

Skills

Handling customer queries

Professional communication

Customer service experience

Education

JLPT N1 certification or native speaker

Job description

A customer service company in Malaysia is looking for bilingual support agents who can handle customer queries in Japanese. Candidates with JLPT N1 certification or native Japanese speakers are ideal. The role involves providing professional solutions related to online shopping and requires a willingness to relocate to Malaysia. The company offers competitive salaries, comprehensive benefits, and includes support for expats such as visa sponsorship and accommodation.