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The Assistant Manager – Freighter Operations is responsible for overseeing cost control and operational compliance related to freighter aircraft operations. This includes managing and verifying invoices for maintenance, ground handling, and crew-related activities, and handling technical and financial disputes with MROs. The role ensures that all cost drivers are monitored, justified, and aligned with contractual obligations and operational efficiency targets.

• Cost Oversight & Control
  • Monitor and analyze costs associated with freighter operations, including maintenance, ground handling, crew travel/stay, and fuel uplift.
  • Identify cost‑saving opportunities and support initiatives to improve cost efficiency across operational activities.
  • Track and manage maintenance costs in alignment with budgetary allocations and forecasted spend.
• Invoice Verification
  • Review, verify, and approve vendor invoices (MROs, ground handlers, crew accommodations, fuel providers, etc.) for accuracy and compliance with contracts.
  • Liaise with Finance and Procurement teams to ensure timely processing and resolution of billing discrepancies.
  • Maintain detailed records of invoices and payments for audit and reconciliation purposes.
• Maintenance & MRO Liaison
  • Serve as the point of contact for maintenance vendors (MROs) for technical cost‑related issues.
  • Coordinate with engineering/maintenance departments to verify the necessity and accuracy of services billed.
  • Resolve technical and commercial disputes with MROs in a timely and professional manner.
• Ground Handling & Crew Coordination (Cost‑Focused)
  • Monitor contracts and invoices related to ground handling, towing, parking, and crew accommodation.
  • Ensure operational costs associated with ground handling and crew logistics are within approved budgets.
• Data Analysis & Reporting
  • Develop and maintain dashboards or reports tracking operational cost KPIs.
  • Provide periodic cost analysis reports to management with insights and recommendations.
  • Support budgeting and forecasting processes by providing historical cost data and variance analyses.
• Contract & Compliance Management
  • Ensure all operational activities and vendor engagements are aligned with signed SLAs and contract terms.
  • Participate in contract reviews and renewals, providing feedback on performance and cost‑related clauses.

• Maintenance & Engineering Team
• Ground Handling Providers
• MRO Vendors
• Flight Operations & Crew Scheduling
• Finance & Accounts Payable
• Procurement
• Legal (for disputes and contract interpretation)

Education:

• Bachelor’s degree in Aviation Management, Engineering, Finance, Logistics, or related field. License/Certificate in Aircraft maintenance.
• MBA or similar qualification is an advantage.

Experience:

• Minimum 3–5 years in airline or cargo operations, preferably with exposure to cost control, vendor management, and maintenance operations.
• Experience handling MRO contracts or disputes is highly desirable.

Skills:

• Strong analytical and financial acumen.
• Understanding of aviation maintenance, MRO operations, and cargo ground handling processes.
• Proficient in G sheets, ERP systems, AMOS and invoice management tools.
• Excellent communication, negotiation, and stakeholder management skills.

Key Competencies:

• Detail‑oriented with strong problem‑solving skills.
• Proactive and organized.
• Ability to manage multiple priorities in a high‑paced environment.
• Strong interpersonal and cross‑functional coordination abilities.

We are all different – one talent to another – that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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