Merchandise jobs in Malaysia
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Retail Assistant (Gurney Plaza, Penang)
Job summary
A leading retail company in Malaysia is looking for a Retail Assistant to support sales and provide excellent customer service. The ideal candidate should have a minimum SPM and 1-2 years of experience in the retail sector. Responsibilities include achieving sales targets, assisting customers, and managing stock levels. This position values positive interaction with customers and attention to detail.
Qualifications
- Minimum SPM with 1 – 2 years of retail experience preferred.
- Positive and passionate about the retail industry.
- Enjoy interacting with customers and detail-oriented.
- Articulate and outgoing personality.
- Result-oriented and a good team player.
Responsibilities
- Assist in achieving daily and monthly sales budget.
- Provide product information and service to customers pro-actively.
- Greet and assist customers on the sales floor.
- Monitor goods with expiry dates.
- Perform daily stock replenishment.
Skills
Education
- Assist in achieving daily and monthly sales budget.
- Assist in carrying out the weekly sales action plan at their assigned areas or departments.
- Provide product information and service to customers pro-actively.
- Greet and assist customer at the sales floor attentively.
- Assist in receiving, counting of stocks, tagging and labeling.
- Monitor and check goods with expiry date (Health & Beauty / Food).
- Do daily/weekly housekeeping.
- Assist in tagging sensor tag, especially for garment.
- Actively feedback on fast and slow moving stock.
- Maintain the work area by adhering to the safety standards as required.
- Perform daily stock replenishment.
- Assist the cashier at the Checkout point when required.
- Responsible in the reporting of price error.
- Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
- Demonstrate appropriate customer service skills as according to the Muji standard.
- Provide effective and efficient service to assist the customers of all aspects.
- Gather feedback from customer and suggest improvement for the areas to the superior.
- Ensure stock sold by first in first out to avoid an increase of aging merchandise.
- Report on any discrepancy of stock holding against the system.
- Ensure all available stock are being displayed.
- Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
- Positive and with passion in retail industry.
- Like interacting with customers and have an eye for details.
- Articulate and outgoing.
- Result oriented and good team player.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.