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Retail Assistant (Gurney Plaza, Penang)
Résumé du poste
A leading retail company in Malaysia is looking for a Retail Assistant to support sales and provide excellent customer service. The ideal candidate should have a minimum SPM and 1-2 years of experience in the retail sector. Responsibilities include achieving sales targets, assisting customers, and managing stock levels. This position values positive interaction with customers and attention to detail.
Qualifications
- Minimum SPM with 1 – 2 years of retail experience preferred.
- Positive and passionate about the retail industry.
- Enjoy interacting with customers and detail-oriented.
- Articulate and outgoing personality.
- Result-oriented and a good team player.
Responsabilités
- Assist in achieving daily and monthly sales budget.
- Provide product information and service to customers pro-actively.
- Greet and assist customers on the sales floor.
- Monitor goods with expiry dates.
- Perform daily stock replenishment.
Connaissances
Formation
- Assist in achieving daily and monthly sales budget.
- Assist in carrying out the weekly sales action plan at their assigned areas or departments.
- Provide product information and service to customers pro-actively.
- Greet and assist customer at the sales floor attentively.
- Assist in receiving, counting of stocks, tagging and labeling.
- Monitor and check goods with expiry date (Health & Beauty / Food).
- Do daily/weekly housekeeping.
- Assist in tagging sensor tag, especially for garment.
- Actively feedback on fast and slow moving stock.
- Maintain the work area by adhering to the safety standards as required.
- Perform daily stock replenishment.
- Assist the cashier at the Checkout point when required.
- Responsible in the reporting of price error.
- Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
- Demonstrate appropriate customer service skills as according to the Muji standard.
- Provide effective and efficient service to assist the customers of all aspects.
- Gather feedback from customer and suggest improvement for the areas to the superior.
- Ensure stock sold by first in first out to avoid an increase of aging merchandise.
- Report on any discrepancy of stock holding against the system.
- Ensure all available stock are being displayed.
- Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
- Positive and with passion in retail industry.
- Like interacting with customers and have an eye for details.
- Articulate and outgoing.
- Result oriented and good team player.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.