Chantique Shah Alam - Retail Associate / Senior Retail Associate

Habib Retail; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Shah Alam is looking for a Retail Sales Associate to provide outstanding customer service and engage with clients on products and services. Candidates should have at least SPM qualifications and ideally one year of experience in the fashion and beauty retail industry. Strong communication skills in English and Bahasa Melayu are essential, and ability to work in shifts is required. Fresh graduates are encouraged to apply.

Qualifications

• Minimum SPM qualification or equivalent is required.
• 1 year of experience in fashion and beauty retail preferred.
• Strong retail management and customer service knowledge is essential.

Responsibilities

• Engage with customers and address inquiries.
• Coordinate sales and promotional activities with the team.
• Assist with telemarketing and maintain customer relationships.

Skills

Customer service experience

Sales skills

Retail management knowledge

Good command of English

Bahasa Melayu proficiency

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements:

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 1 year of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.

Your application will include the following questions:

• Do you have customer service experience?
• Which of the following statements best describes your right to work in Malaysia?
• Do you have experience in a sales role?
• What's your expected monthly basic salary?
• How would you rate your English language skills?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Retail Sales Associate?
• How many years' experience do you have in the retail industry?