Retail Associate - Pavilion

5G-Starlink Pte.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Malaysia is seeking a Retail Associate for Pavilion. The role involves meeting sales and KPI targets while providing excellent customer service. Candidates should ideally have experience in a sports or fashion retail environment, along with basic numeracy and literacy skills. This position emphasizes teamwork and adherence to brand standards to ensure a successful and engaging shopping experience.

Qualifications

• Preferably 1-2 months experience in a sports/fashion retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Responsibilities

• Meet or exceed store sales and KPI targets.
• Exhibit Brand Attitude and Values as a Brand Ambassador.
• Communicate product features and benefits to customers.
• Process cash register transactions quickly and accurately.

Skills

Customer service

Sales performance management

Team collaboration

Numeracy skills

Literacy skills

Job description

About the job Retail Associate - Pavilion

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills