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Assistant Supervisor, Retail
Job summary
A leading retail company in Malaysia is seeking a dedicated individual to assist in daily store operations, supervise staff, and provide excellent customer service. The ideal candidate should have experience as a cashier and be knowledgeable in Microsoft Office applications. This position requires someone who can work from 6:30 a.m. to 3:00 p.m. and has a commitment to maintaining service standards and inventory control.
Qualifications
- Ability to work from 6:30 a.m. to 3:00 p.m.
- Experience as a cashier.
- Basic knowledge of Microsoft applications.
Responsibilities
- Assist the Retail Supervisor in managing daily store operations.
- Supervise and guide retail staff to ensure service standards.
- Deliver excellent customer service and handle inquiries.
- Monitor stock levels and assist with inventory control.
- Ensure visual merchandising meets company standards.
Skills
Assist the Retail Supervisor in managing daily store operations
Supervise and guide retail staff on duty to ensure service standards are met
Assist in preparing work schedules, monitoring attendance, and task allocation
Deliver excellent customer service and handle customer inquiries or complaints professionally
Monitor stock levels, assist with inventory control, and coordinate stock replenishment
Ensure visual merchandising and store cleanliness meet company standards
Support sales initiatives and promotional activities to improve store performance
Assist in cash handling, POS system operations, and basic sales reporting
Ensure compliance with company policies, procedures, and safety standards
Provide on-the-job guidance and support to new or junior staff
Able to work from 6:30 a.m. to 3:00 p.m.
Experience as a cashier
Basic knowledge of Microsoft applications (Word, Excel, and PowerPoint)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.