Assistant Supervisor, Retail

Malayan Flour Mills; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Malaysia is seeking a dedicated individual to assist in daily store operations, supervise staff, and provide excellent customer service. The ideal candidate should have experience as a cashier and be knowledgeable in Microsoft Office applications. This position requires someone who can work from 6:30 a.m. to 3:00 p.m. and has a commitment to maintaining service standards and inventory control.

Qualifications

• Ability to work from 6:30 a.m. to 3:00 p.m.
• Experience as a cashier.
• Basic knowledge of Microsoft applications.

Responsibilities

• Assist the Retail Supervisor in managing daily store operations.
• Supervise and guide retail staff to ensure service standards.
• Deliver excellent customer service and handle inquiries.
• Monitor stock levels and assist with inventory control.
• Ensure visual merchandising meets company standards.

Skills

Customer service

Cash handling

Microsoft Office (Word, Excel, PowerPoint)

Job description

Responsibilities

Assist the Retail Supervisor in managing daily store operations

Supervise and guide retail staff on duty to ensure service standards are met

Assist in preparing work schedules, monitoring attendance, and task allocation

Deliver excellent customer service and handle customer inquiries or complaints professionally

Monitor stock levels, assist with inventory control, and coordinate stock replenishment

Ensure visual merchandising and store cleanliness meet company standards

Support sales initiatives and promotional activities to improve store performance

Assist in cash handling, POS system operations, and basic sales reporting

Ensure compliance with company policies, procedures, and safety standards

Provide on-the-job guidance and support to new or junior staff

Qualifications

Able to work from 6:30 a.m. to 3:00 p.m.

Experience as a cashier

Basic knowledge of Microsoft applications (Word, Excel, and PowerPoint)