Pre-Live Preparation Support: Assist the host with pre-broadcast preparations, including live script planning, product information verification, and streamlining the live show structure to ensure clear and engaging content delivery.
Real-Time Monitoring: Oversee the live streaming process in real time to ensure content quality, smooth operations, and optimal user experience.
Customer Inquiry Management: Collect and analyze customer inquiries during live sessions to identify common questions and continuously refine customer service scripts and workflows for greater efficiency and satisfaction.
Post-Live Review & Compliance Guidance: Conduct comprehensive reviews after each live session, provide timely feedback to the host for improvement, and ensure compliance with platform regulations and company policies.
Benefit:
Attendance Allowance: RM 200
Strong proficiency in Chinese comprehension; typing speed of at least 60 words per minute.
No prior experience required; a strong willingness to learn and adapt is highly valued.
Able to work on a rotating shift schedule (8 days off per month).
"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."
Salary match Number of applicants Skills match
Registration No. 202401052702 (1598545-U)
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What can I earn as an Operations Assistant
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.