Specialization: CLERICAL OR ADMINISTRATIVE SUPPORT
Job description:
Job Responsibility
* Sort and categorize chatbot conversations based on specific rules.
* Ensure data accuracy and adherence to company standards.
* Collaborate with teams to improve conversation categorization.
* Identify issues or trends in data affecting chatbot performance.
* Assist in maintaining tools and documentation for categorization.
* Be adaptable and work on additional tasks as needed.
Requirement
* Strong spoken and written English skills.
* Proficient in business writing and logical thinking.
* Excellent typing and grammar.
* Able to work independently and multitask.
* Strong teamwork and adaptability to change.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.