Experiential F&B Captain | Service Leader & Team Coach

Wyndham Garden i-City; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality establishment in Malaysia is looking for a dedicated individual to manage dining room operations. Responsibilities include welcoming diners, organizing staff schedules, and ensuring quality service. The candidate should excel in creating a warm atmosphere and promoting customer loyalty. Experience in restaurant management is essential to oversee dining experiences and maintain high service standards.

Responsibilities

• Welcome and seat diners while advising on food and beverage choices.
• Organize and manage team schedules, training new staff members.
• Arrange the dining room layout for a warm atmosphere.
• Coordinate with the kitchen for smooth service.
• Ensure customer satisfaction with service.
• Promote customer loyalty through quality service.
• Comply with health and safety rules per hotel standards.
• Maintain supplied equipment.
• Impress clients with experiential dining.

Job description

A hospitality establishment in Malaysia is looking for a dedicated individual to manage dining room operations. Responsibilities include welcoming diners, organizing staff schedules, and ensuring quality service. The candidate should excel in creating a warm atmosphere and promoting customer loyalty. Experience in restaurant management is essential to oversee dining experiences and maintain high service standards.