Job Search and Career Advice Platform
  • Jobs
  • Headhunters
  • Free resume review
  • About Us
EN
5,223

Human Resource Management jobs in Malaysia

Contact Center Manager - Mandarin

Teleperformance USA

Penang
On-site
MYR 80,000 - 120,000
30+ days ago
I want to receive the latest job alerts for “Human Resource Management” jobs

HR Generalist (Junior)

SPCI HELM

Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago

Benefits Operations Specialist

ResMed

Kuala Lumpur
On-site
MYR 60,000 - 80,000
30+ days ago

Executive Support Specialist – Digital Enablement

ResMed

Kuala Lumpur
Hybrid
MYR 45,000 - 65,000
30+ days ago

General Manager | Senai

Hirehub Management Sdn. Bhd.

Kulai
On-site
MYR 300,000 - 400,000
30+ days ago
discover more jobs illustrationDiscover more opportunities than anywhere else. Find more jobs now

Manager Assistant (Japanese Speaking) | GBS KL

Bain & Company

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

TikTok LIVE - Global Customer Service Lead, English Speaking

TikTok

Kuala Lumpur
On-site
MYR 70,000 - 90,000
30+ days ago

Key Account Manager

Monroe Consulting Group

Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago
HeadhuntersConnect with headhunters to apply for similar jobs

Human Resource & Administration Senior Executive

GREENYIELD BHD

Kuala Lumpur
On-site
MYR 60,000 - 85,000
30+ days ago

Translator From korean to english And Malay

Two95 International Inc.

Kuala Lumpur
On-site
MYR 40,000 - 55,000
30+ days ago

Manufacturing and Operations Manager - Automotive Part Industry

Two95 International Inc.

Rawang
On-site
MYR 60,000 - 80,000
30+ days ago

Technology Consulting - SAP Functional Consultant, Senior Manager (Kuala Lumpur)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 120,000 - 180,000
30+ days ago

Senior HR Business Partner

Dyson

Johor Bahru
On-site
MYR 70,000 - 90,000
30+ days ago

Markets & Business Development, Manager

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 120,000 - 180,000
30+ days ago

Business Consulting - Transformation Achitecture, Senior Associate (Kuching)

Ernst & Young Advisory Services Sdn Bhd

Kuching
On-site
MYR 100,000 - 150,000
30+ days ago

CBS - HR Generalist (Based in Penang)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 60,000 - 90,000
30+ days ago

CBS - Talent, Industrial Relations Specialist

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 60,000 - 100,000
30+ days ago

Graduate Trainee

Matthews International

Seberang Perai
On-site
MYR 20,000 - 100,000
30+ days ago

HR Officer/Executive, Personal Assistant

M Summit Group

George Town
On-site
MYR 100,000 - 150,000
30+ days ago

Risk Consulting - Financial Services Risk Management (FSRM), Manager/ Senior Manager

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 180,000
30+ days ago

Lead Analyst, HRIT

AIA Hong Kong

Kuala Lumpur
On-site
MYR 60,000 - 90,000
30+ days ago

Senior Workday HRIT Lead Analyst — Operations & Insights

AIA Hong Kong

Kuala Lumpur
On-site
MYR 60,000 - 90,000
30+ days ago

Strategy and Transactions, Manager

EY

Kuching
On-site
MYR 80,000 - 120,000
30+ days ago

Assurance Operations Accelerator Manager, Professional Practice Department (Manager)

EY

Malaysia
On-site
MYR 90,000 - 120,000
30+ days ago

A&A - MY - Audit & Assurance - Senior Manager (Johor Bahru)

Deloitte Malaysia

Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago

Top job titles:

It jobsMarketing jobsAccount Executive jobsRetail jobsEvent jobsProcurement jobsElectrical Engineer jobsCall Center jobsChief Operating Officer jobsHome Based jobs

Top companies:

Jobs at LhdnJobs at IntelJobs at Affin BankJobs at DellJobs at IbmJobs at One UtamaJobs at HiltonJobs at UemJobs at BpJobs at Rtm

Top cities:

Jobs in Kuala LumpurJobs in Shah AlamJobs in Johor BahruJobs in KlangJobs in Subang JayaJobs in IpohJobs in Kota KinabaluJobs in KulimJobs in KuantanJobs in Bayan Lepas

Similar jobs:

Human Resouces jobsBusiness Management jobsEvent Management jobsSport Management jobsFacilities Management jobsHotel Management jobsHuman Resource Executive jobsManagement jobsManagement And Operations jobsProject Management jobs
Contact Center Manager - Mandarin
Teleperformance USA
Penang
On-site
MYR 80,000 - 120,000
Full time
30+ days ago

Job summary

A global service provider in Penang is seeking an experienced operations manager to oversee the performance of service delivery teams. The ideal candidate will have over 8 years of operations experience, strong leadership skills, and a passion for team development. You will drive continuous improvement and ensure exceptional service quality. This role is critical in maintaining high employee engagement and client satisfaction.

Qualifications

  • 8+ years of experience in operations, preferably in BPO/ITES industry.
  • 5+ years of people management experience.
  • Excellent written and verbal communication skills.

Responsibilities

  • Manage the overall performance and governance of the Statements of Work.
  • Provide people management, mentorship and career development.
  • Drive Operations teams to deliver continuous improvement.

Skills

Leadership
Analytical skills
Problem-solving skills
Communication skills

Education

Bachelor’s degree or equivalent diploma
Job description
Responsibilities
  • Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development).
  • Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of service delivery issues including implementation of preventative measures.
  • Transition management during set up phase or expansion phases.
  • Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
  • Provide exceptional people management, mentorship and career development to members of your team, including managers and Agents, achieve low attrition levels and high employee engagement.
  • Drive Operations teams to deliver continuous improvement and productivity/quality gains.
  • Flag and escalate business risks timely to the Client teams.
Requirements
  • Bachelor’s degree or equivalent diploma
  • Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity
  • Strategic thinker with strong analytical and problem-solving skills
  • 8+ years of experience in operations, preferably in BPO/ITES industry
  • 5+ years of people management experience, including managing team leaders, and a strong desire to develop team members
  • Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support
  • Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members
  • Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment
  • Excellent written and verbal communication skills
Preferred Requirements
  • Having high cultural awareness of political and social situations is a plus!
  • Proficiency in English and multilingual is highly preferred (depends on the market assignment)
  • Build a positive relation with Client in order to create new business opportunities
  • Identify potential risks and opportunities of improvement in the process and suggest solutions
  • 1
  • ...
  • 201
  • 202
  • 203
  • ...
  • 209

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

Job Search and Career Advice Platform

Empoweringjob seekers

Tools
  • Jobs
  • Resume review
  • Headhunters
  • Browse jobs
Company
  • About us
  • Careers at JobLeads
  • Site notice
  • Press
  • Reviews
Support
  • Help
  • Partner integration
  • ATS Partners
Social
  • JobLeads Blog
  • YouTube
  • LinkedIn
  • Instagram
  • Facebook
  • Privacy Policy
  • Terms of Use

© JobLeads 2007 - 2025 | All rights reserved