Customer Service Executive

RGE Pte Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic company in Kuala Lumpur is seeking a Sales Administrator to monitor daily sales operations, process orders using SAP, and maintain important records. The ideal candidate will assist in resolving sales-related issues and coordinating with business managers to meet customer needs. Strong data entry skills and proficiency in SAP are essential for this role, contributing to overall operational success in a fast-paced environment.

Qualifications

• Proven ability in monitoring sales administration operations.
• Experience in data entry and maintaining record systems.
• Familiarity with SAP for order processing.

Responsibilities

• Monitor daily sales operations and ensure compliance.
• Process sales orders and perform data entry in SAP.
• Maintain systematic filing and track shipment documents.
• Support delivery schedules and prepare monthly reports.
• Assist in sales-related issue resolution.

Skills

Monitor daily operation of sales administration

Data entry and record-keeping

Sales order processing with SAP

Coordination with business managers

Issue resolution and follow-up

Tools

SAP

Job description

Overview

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities

• You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

• Monitor daily operation of sales administration and operational functions
• Process sales orders using the SAP system
• Data entry, tracking and record-keeping in a sales-related environment
• Maintain a systematic filing system and safekeeping of shipment documents
• Provide support on delivery schedules and monthly reports
• Assist in following up on sales-related issues and complaints
• Work closely with business managers to ensure all customer requirements are well-coordinated
• Monitor and track goods delivery as per schedule
• Perform other ad hoc duties as assigned by reporting managers

Qualifications

• Responsible for the monitoring of daily operation of sales administration and operational functions
• Process sales orders using the SAP system
• Data entry, tracking and record-keeping in a sales-related environment
• Maintain a systematic filing system and safekeeping of shipment documents
• Provide support on delivery schedules and monthly reports
• Assist in following-up on sales-related issues and complaints
• Work closely with business managers to ensure all customer requirements are well-coordinated
• Monitor and keep track on goods delivery as per schedule
• Other ad hoc duties as assigned by reporting managers

Disclaimer

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

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