Customer Service jobs in Malaysia

Job summary

A leading healthcare facility in Selangor, Malaysia, seeks individuals for front office operations. Responsibilities include managing patient reception and registration, ensuring accurate billing, and providing guidance on admission procedures. Ideal candidates should have a relevant educational background and at least one year of experience in customer service or front office roles. Fresh graduates are encouraged to apply. The role requires the ability to work in shifts, including nights and weekends, offering opportunities for career growth in a fast-paced environment.

Qualifications

• Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service.
• Fresh graduates are encouraged to apply.
• Willing to work on shifts, including nights, weekends, and public holidays.

Responsibilities

• Ensure reception and registration procedures are timely.
• Provide advice regarding admission and visit procedures.
• Accurate entry of charges into the Hospital Information System.
• Verify insurance benefits and handle billing procedures.
• Collect payment through various methods.