Retail Associate | Nike Ipoh Parade

GMG; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global well-being company is looking for a retail staff member at NIKE Ipoh Parade to enhance customer experience and meet sales targets. The role requires solid customer service skills, the ability to communicate in both Bahasa Malaysia and English, and at least 1-3 years of retail experience. Candidates should be available to start immediately and work flexible shifts, including weekends and public holidays. Competitive salary and benefits offered.

Benefits

Attractive Joining Bonus

Health Insurance

Maternity leave/paternity leave

Opportunities for promotion

Commission pay

Overtime pay

Qualifications

• Minimum 1-3 years of retail experience.
• Able to communicate in Bahasa Malaysia and English.
• Willing to work on a rotational shift basis.

Responsibilities

• Assist customers with product knowledge and excellent service.
• Support the Visual Merchandising team with store displays.
• Achieve individual and group sales targets.
• Ensure proper stock care and inventory management.

Skills

Customer service skills

Product knowledge

Communication in Bahasa Malaysia

Communication in English

Retail sales experience

Education

SPM/O Level/STPM/A Level

Job description

Our mission is to inspire and empower our community to live healthy and active lifestyles by providing authentic, high-quality sports gear. Hence, we are welcoming all the sports/outdoor enthusiast to come and apply with us to support our goals.

Location of Vacancy: NIKE Ipoh Parade

What We Offer:

• Competitive Salary & Benefits: Competitive salary + commission, WOW bill, as well as staff discounts.
• Career Growth: Regular On-The-Job training session to help you advance in your career.

About the Company

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

Job Type: Full-time

Benefits

• Attractive Joining Bonus
• Health Insurance
• Maternity leave/paternity leave
• Opportunities for promotion
• Schedule:
• Supplemental Pay:
• Commission pay
• Overtime pay

Job Responsibilities

• Being on top of our brands’ product knowledge to ensure customers are assisted well with their needs
• Provide excellent customer service, informing customers of our current promotions, best seller items
• Involved with the Visual Merchandising team to ensure that the store is in accordance with our brand guidelines, displays are serving to attract customers to walk into the store
• Contribute positively to achieving individual and group sales target by increasing the UPT & ATV and returning customers
• Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands
• Proper care of stocks, inventory, mannequins and any items within the store at all times
• Directly involved in working with the inventory & merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving
• Being the Company representative by complying with Brand standards.

Job Requirements

• Able to join immediately
• Open for Malaysia citizen only
• Minimum 1-3 years of retail experience
• Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field
• Previous experience in sports or fashion retail will be an added advantage.
• Able to communicate in Bahasa Malaysia and English.
• Willing to work on rotational shift basis and during weekdays, weekends and public holidays.